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New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles. Service Center, Parts & Accessories, Children's Play Area, Internet Access, Comfortable Waiting Area, Courtesy Shuttle.
600 Automall Dr, Roseville, CA, 95661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 10:00 p.m. | |
Tue | 8:30 a.m. to 10:00 p.m. | |
Wed | 8:30 a.m. to 10:00 p.m. | |
Thu | 8:30 a.m. to 10:00 p.m. | |
Fri | 8:30 a.m. to 10:00 p.m. | |
Sat | 8:30 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 9:00 p.m. |
"David and Matthew were great guys. Kenny on the other..." David and Matthew were great guys. Kenny on the other hand was completely rude, and very unprofessional. Disappointing because I purchased a vehicle from here.
"I went in this store on May of 2019 looking for a Nissan..." I went in this store on May of 2019 looking for a Nissan Titan HD Diesel 4x4. There was one there and next to it was another truck... I like the other truck better because it was a darker color and asked David if it was a 4x4, he boasted about the truck, and said “yeah” they both are. I literally opened the door and looked inside, then went to buy the truck. I’ve test drove these trucks before, so didn’t bother doing so. I get to finance, and all is good. I leave ... read more
"Optional fee isn't so optional once you're in finance..." Bought a used Toyota truck last night from this dealership. When running numbers with the salesman, there was a $199 dealer-fee for "etching" called EXPRESS CODE. This fee was explicitly defined as OPTIONAL on ALL documentation, and the salesman confirmed that I was not required to pay for it if I didn't want it (and I did not want it at all). Fast forward over an hour, and we're in the finance room, where the finance guy shows me a paper with the $199 fee, and I dec... read more
"too many problems, no apologies or follow-thru" Had my 2017 in for warranty work, received call to pick-up car but it was repaired wrong and my advisor had gone for the day. Another advisor, Zahan, jumped in to help as mechanics were leaving for the day. Zahan did get the car fixed, with me literally in the service bay doing half of the work (insurance coverage??). Afterwards, no follow-thru from the dealership - Zahan was great but me, the customer, should not have been the first person to find out the work had not been do... read more
"Worst ever" Horrible dealership. Sold me a certified preowned truck with nearly destroyed suspension parts. Had the truck for less then 60 days. I went to level it, because the tires that were on it when I bought oversized. Then I discovered that my upper control arms and tie rod ends were destroyed. Which is something that they should have inspected before they sold it. I have tried multiple times to get ahold of someone to help and keep getting the run around. They refuse to help with the situation. I had 3 mechanics tell... read more
"Do you want to be treated like your stupid? " If I could give a negative review I would they don’t deserve any stars. I was happy with the purchase process the transmission went out on me at 50,000 miles on a brand new lease they replace the transmission I had a wonderful experience with the service department but when it came to my lease buyout they are absolutely the worst. I went to my credit union approved for my loan ask them to reach out to the dealership called the dealership got my loan pay off the dealership insist... read more
"Sneaky sales team!" The sales team is sneaky, they hide the information and provide vague information about the vehicle, they offer the discounts that you can not get. And they are hella rude and pushy. I will never come back again.
The sales team is sneaky, they hide the information and provide vague information about the vehicle, they offer the discounts that you can not get. And they are hella rude and pushy. I will never come back again.
When I looked up the phone number for the service department, the "live chat" popped up and I thought why not. I needed estimates for 2 repairs on my Nissan Quest. I was told that the questions were passed on to the service team and I would hear back shortly. That was this morning, it's now 5pm and I have not heard back. I guess I have to find a different dealership.
Future Nissan of Roseville has a 4.6 star rating with 7,120 reviews.
Future Nissan of Roseville is closed now. It will open at 9:00 a.m.