Gentle Dental Apple Valley

Ebonie E. 

on Yelp

4 months ago

I would not recommend anyone coming to this office for dental service. The lobby looks clean, but the staff does not look that sanitary. The staff changes gloves for sterilization yet touches every piece of equipment before wanting to place the Xray disk in your mouth. Their hustle is taking the xrays. Why do you need a full panoramic view then take an additional stack/multiple bite down set of Xrays yet do no work. No dentist on site to counsel or even perform the work. Just give a referral to another dentist that is m... read more

Jessica M. 

on Yelp

6 months ago

Listen to the 1 star reviews! I came here thinking this was a different dentist. That's my fault. Worst experience ever. They told me I had periodontal disease, pressured me into getting a scaling day of first patient exam, sell me on some tray thing that was over a thousand dollars with a month subscription, and sign docs without having a chance to read them. I refused all services telling them my insurance would need to review a scaling first, the pressure they forced was unreal. I left after spending over an hour in the c... read more

Vito L. 

on Yelp

8 months ago

Uses up ur insurance on x-ray s ..then refers u to another dentist...never does any dental care...beware of this place..I would stay away... 

Charles P. 

on Yelp

a year ago

WATCH OUT these people will tell you everything is covered on insurance than a month later they will send you a bill for the procedure and tell you that insurance doesn't cover the procedures and to bad you have to pay the bill!!!!!! THESE PEOPLE ARE IN IT TO RIP YOU OFF!!!! Totally corrupt!!!!!!! 

Kennady M. 

on Yelp

a year ago

Went in to have a root canal done & when they were doing the xray for the work the person jammed the plastic this in my mouth so bad that a week later I had to go to a different office for a follow up because they wouldn't have anyone available until the beginning of April. Was told by the other office that he caused a stress ulcer/cankersore. The gentleman that helped me wasn't very welcoming at all either. Also heard someone who was very obviously upset about an issue to where she had to have someone on the phone to help h... read more

Lisa B. 

on Yelp

a year ago

First let me start off with the dentist He was very good (surgery) and did a very good job But he needs to slow down and explain things better (felt I was getting the rush job in case I changed my mind of the 3000 dollar bill)He was patient with the me during the procedure but I felt a bit rushed when I found out what the issues were Now the staff -the ones that are suppose to be answering the phone are HORRIBLE They do nothing and never never answer the phone They lie (said they did not answer because they are closed ... read more

Ilda H. 

on Yelp

a year ago

I am beyond frustrated with the unprofessionalism at Gentle Dental. Within the past month, they have scheduled my 9-year-old daughter for two separate appointments, and both times, when we arrived, they claimed she had no appointment. Then, I kept receiving calls from their office asking to schedule her for a cleaning--only to be told when I called back that they do not take children anymore. When I asked for an explanation, the receptionist was incredibly rude, dismissive, and kept repeating, "We no longer take kids," with... read more

Mark S. 

on Yelp

a year ago

Went to Gentle Dental on June 6th 2024 to have a tooth pulled and some other stuff done The job was done I paid them 808.00 at time of service. The problem however is they keep billing me for it every month for this bill that's been already paid. Despite the fact that I tried many times to resolve this they still send a bill 7 months later and are now going to collections. The bill has a phone # says questions call this # I call and all I do is get the run around. The person I talked to says they know about the error but ha... read more

Paul D. 

on Yelp

a year ago

After being sent away from my afternoon appt. because my insurer had not approved them or something like that. I called Gentle Dental and was put on hold and left there from 4:15 to 4:55. I then hung up.