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3943 116th St. NE Suite #103, Marysville, WA, 98271, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I really love it here. Its rare to find a dentist you like, can afford, and one that works crazy hours like I do. Highly suggested!!
My husband and I have had great experiences at Gentle Dental. The staff is friendly (except for one of the front office girls...she seems grumpy all the time...). My dentist is Dr. Holly Eydenburg, and she does a great job. I love that all the dentists and hygienists explain everything they are doing while they are doing it, so there are no surprises. I got an old filling replaced, and so far no problems, and the procedure was fast and easy.
They canceled my late afternoon appointment when I contacted them explaining traffic delays would put me 10 minutes late. Waiting only goes for them. They had me wait 30 minutes in the chair at my previous appointment. Seems ok for me to wait but no understanding on their side.
BEWARE! They over collect upfront for procedures and don't like to refund. I had a procedure in August, I got notice from my insurance in September they were paid, and expected the refund to follow from them. When it had not arrived by October, I called and was told they would check into it and call me back. No call back, no refund. Same in November. I contacted them in January and same answer: they would check into it and call me back. No call back, no refund. Finally, I went in to the office to have it handled and... read more
I DO NOT recommend this dental office! I only went in there twice. The first visit was an emergency for a broken tooth. The first dentist I saw couldn't pull a tooth so he tried to kinda fix it so that it wouldn't be cutting into my lip. And I was scheduled for 5 days later, but the patch job fell out when I was eating chicken. So I went to the second appointment and I had been mis-scheduled for another check it out? He didn't have time to pull it. So I left and came back an hour and a half later. He had no info about me. S... read more
16 messages about a bill and still no call back. Avoid this place, along with the Mount Vernon office, at all costs. The discrepancy between my treatment plan and the bill is large and no one wants to explain it. UPDATE:Finally reached the 'manager' in Marysville, she lied saying she has nothing to do with Mount Vernon and was only 'Helping' me as a courtesy. It became apparent she neither looked at the bill or cared. The new manager in Mount Vernon Finally connected with me. She not only listened, she fixed the issue. ... read more
Service was good at first, no longer the case. My daughter finished her treatment, got retainers that she was supposed to use for three months 24/7. They were supposed to be replaced January of this year. GD canceled on us because it snowed, but they didn't call us to cancel. Since then I called them about four times, left voice messages and no had called me back. Finally, someone called me last month in April because she is due for cleaning. We scheduled the appointment for May and they called to reschedule for June. It's... read more
Worst time ever, I have 6 rotten teeth and couldn't get the dental assistant to understand I just want them extracted, Nope she must be paid on commission she kept trying to upset me on denture or implants or a treatment plan, there is no saving them.After arguing with 6 times that all I want is extraction she had frustrated me beyond believe. DON T COME HERE they are only money hungry not into helping people
Business response:
Thank you for taking the time to post your feedback, and appreciate you bringing your concerns to our attention. It is essential for you to know our primary goal is patient satisfaction and excellent service. We take your comment very seriously and would like to help resolve this matter with you. If you would like to talk to someone regarding your experience or online review, please call us at 360-651-9580.
I don't recommend this place at all. I waited SIX WEEKS for a call back from them about a treatment I was supposed to have, just so they could tell me they wouldn't do it. Six weeks of calling every week to get one answer is ridiculous. I switched to a different dentist who was able to do the treatment the same week. And they answer the phone.
Business response:
Thank you for bringing your concerns to our attention, Stephanie. If you would kindly internal message us your number our Director of Operations will contact you for further details. Our email is riskmanagementdepartment@interdent.com or, if you would prefer to call, (844) 219-8187. Thank you.
Gentle Dental Marysville has a 4.3 star rating with 517 reviews.
Gentle Dental Marysville is open now. It will close at 6:00 p.m.