Gentle Dental Marysville

Jesse R. 

on Yelp

8 years ago

Gentle Dental is a corporate rip-off. They are recommending work you don't need just to take more of your hard-earned cash. I went in for a broken tooth .. I left with a print-out stating I had to have a complete scaling/cleaning of all my teeth, two root canals and two crowns (and they charge separately for the crown build-up and then the crown on top of that) . They didn't even touch the broken tooth. I had some work done, and then received an additional bill for my first visit, which I thought I had paid in full. I d... read more

Sarah P. 

on Yelp

9 years ago

I was seen at the Mill Creek office years ago, and they mucked up my account. When I called to make an appointment at Marysville, even though I've gone through everything with the Mill Creek office, they still show that I haven't paid when I have. The office assistant would not listen to what I was trying to tell her that I've already gone through this with the Mill Creek office and have paid. She was very rude and said, "It's only $40." How do you know what $40 is to someone? "only"?! Do you know how much I pay for insuranc... read more

Amy K. 

on Yelp

9 years ago

Used to recommend, but had an appointment yesterday, they cancelled it & never bothered to tell me, I got all the way there & then they said, "oh, we cancelled it". Time for a new dentist, one that keeps appointments. 

Pedro M. 

on Yelp

9 years ago

I have visited this dental office before and as always they push more work then necessary on you. As it's expected however i had to cancel an appointment 30 hrs before it actually occurred and they wanted to charge me 30$ for every 30mins of the procedure time. They had quoted me on the procedure taking 1hr to 1.5hrs. So then i was told i had to pay an additional 120$ just to reschedule. That is ridiculous, your not doing any work and apart from that a new space had opened up for another customer. Sad to see a dental office ... read more

Misty H. 

on Yelp

10 years ago

The dentist first wanted my 4 year old to get sealants on what they could see as staining on the teeth from her daily raisin snack. So I declined since it was her baby teeth. All of a sudden 6 months later they claim she has 5 cavities. So I wanted another opinion. I took her to Pugent Sound Pediatric Dentistry and not only did they tell me they do no approve of sealants on such a young patients teeth, BUT she didn't have ANY cavities! Also, when they called Gentle Dental to get my daughters Xrays , Gentle Dental claimed sh... read more

Chris G. 

on Yelp

10 years ago

Front office is terrible. No organization. They set up the appointment then call back to tell me due to being understaffed they had to reschedule couple days later. Would not recommend unless you enjoy playing phone-tag while in pain from a severe toothache! Get it together guys! 

Tracy B. 

on Yelp

10 years ago

I have never been afraid of going to the dentist but had such a bad experience at Gentle Dental that I put off going to the dentist now for over a year. When getting a crown put on my tongue was numb and kept pressing on the dentists hand and he kept yelling at me. He would apologize and then yell at me again. I had no control over my numb tongue. I also am in the customer service industry and each time I was there in the waiting room I would overhear the from staff bad mouth the other staff behind their backs. Not prof... read more

Laural J. 

on Yelp

11 years ago

My husband and I were in search of a dentist close by, one that can deal with his immediate care involving his wisdom tooth as well as one that could potentially become our family dentist for years to come. Knowing we needed an oral surgeon and after some serious research we decided to try Gentle Dental. His first apt went as planned, x-rays and a chat about what needed to happen next (though the apt took a very long time for just xrays). My husband doesn't deal with the behind the scenes stuff, like details and payments ... read more

Karli H. 

on Yelp

11 years ago

Don't book here if you can't handle a lot of pain and rude people at the front desk. I had a appointment on April 22nd and my doctor was very kind to me, even though I was late. But I seriously couldn't take the pain when she was doing a root canal. I had told her I was in pain and she kept saying "I can't do much, I'm so sorry.." I have had 2 other root canals and they went by like nothing, I would be completely numbed out and one of those was on a 5 rooted tooth (only 10% of the human race has that.) And then I had an appo... read more