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5610 176th Street East, D108, Puyallup, WA, 98375, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I had an appointment scheduled for over 2 weeks. I moved about 35 minutes away from the office and then called to ask if they could transfer my records to the Lakewood location and was told no they can't. So I make an appointment. The day comes for my appointment and I pack my two kids up in the car, drive the 35 minutes and get to the office. I am checked in and wait 20 minutes then get called up and I am told they can't take me. They claimed to have called me and my husband trying to cancel the appointment but neither of u... read more
Business response:
Dear Kristin, Thank you for taking the time to post your feedback. It is essential for you to know that we value you as our patient and our primary goal is patient satisfaction and excellent service. We take your comment seriously and would like to discuss this matter with you. Please contact our Customer Service line at 800-461-7451. We hope to speak with you soon.
By far the worst dental office my children have been to! Between traumatic experiences with horrific hygienist to front office staff tampering with medical records!!! I highly recommend ANY other dental office before Gentle Dental!!!
I took my daughter in for an initial visit to see the orthodontist, she was not very personable at all and did not seem interested in gaining a new patient. I was also checking out the office with the intent of possibly switching dental practices for my family since the location is closer to my home. I think I will stick with my current dentist, their customer service is worth the drive. Just because someone is a doctor doesn't necessarily mean that they have people skills.
Gentle Dental Puyallup has a 4.4 star rating with 631 reviews.
Gentle Dental Puyallup is closed now. It will open tomorrow at 8:00 a.m.