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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,965 reviews
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HiOctaneEthyl's profile image
HiOctaneEthyl 
4 years ago

Quick and easy. Questions answered. Excellent customer service! Thank you, Alex. 

Johnny P's profile image
Johnny P 
4 years ago

Complex as rate comparison can be, Ryan explained simply and with complete confidence I was able to make a change. 

Business response:

Hi John, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wi... read more

Ricardo V's profile image
Ricardo V 
4 years ago

<p>Muy buen servicio al cliente, muy atentos y amables. Te responden a todas tus dudas. Muchas gracias Alex!</p> <p>Very good customer service, very attentive and friendly. They answer all your questions. Thank you very much Alex!</p> 

Business response:

Hi Ricardo, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we're so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more

JB's profile image
4 years ago

Zafar was very friendly and helpful in getting me signed up for new service (switching from another provider). 

Business response:

o Hi *****, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Marlene R.'s profile image
Marlene R. 
4 years ago

Alex was most helpful, courteous a d professional. He answered all my questions. 

Business response:

Hi Marlene, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Niedz01's profile image
Niedz01 
4 years ago

Ms Diane was great. Offered different plans, but LISTENED to us, 

Business response:

Hi ***********, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring on... read more

Christian S.'s profile image
Christian S. 
4 years ago

I want to thank Miesha for a wonderful customer service experience in transitioning to a new provider. I had a few questions with my new electric plan and she was patient and informative. I am looking forward for a wonderful GEXA experience. 

Business response:

Hi Christian, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onbo... read more

Melissa F's profile image
Melissa F 
4 years ago

I called to get some information from Ryan and let him know that based on the phone call I would like to go ahead and become a customer. Great customer service! 

Business response:

Hi Melissa, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more

Jonathan E's profile image
Jonathan E 
4 years ago

Barbra did amazing and was very helpful and knowledgeable. It was a great transition. 

Business response:

Hi Jonathan, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboa... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,965 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.