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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,965 reviews
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Chuck V's profile image
Chuck V 
4 years ago

Service was excellent. Looking forward to work with this company 

Business response:

Hi Chuck, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Deja R's profile image
Deja R 
4 years ago

Shantrell provided excellent customer support and was very knowledgeable! She made switching providers a breeze. 

Business response:

Hi Deja, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

Cary V's profile image
Cary V 
4 years ago

Barbara was very thorough, professional, and personable. She represented your company with a high standard of customer service. 

Business response:

Hi Cary, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

David R's profile image
David R 
4 years ago

Keldron explained the plans so we could understand them. He was very thorough and answered all our questions. Thank you 

Business response:

Hi David, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

K.C.'s profile image
K.C. 
4 years ago

Thank You Alex, you had been a great help. Great customer service. 

Business response:

Hi ******, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Merilyn R's profile image
Merilyn R 
4 years ago

Very professional, friendly and helpful. I have been with Gexa for 3+ years and have never had any issues. 

Chris's profile image
Chris 
4 years ago

Zafar was great and very helpful. Give this man a raise! 

Kandace T's profile image
Kandace T 
4 years ago

Alex was helpful, patient and thorough He helped narrow down the best plan for me and answered all my questions. 

Jasmyn S's profile image
Jasmyn S 
4 years ago

Thank you Alex!! Super informative, sweet and patient. Very quick process to establish new service. Very good customer service. 

Business response:

Hi Jasmyn, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,965 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.