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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,967 reviews
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Chan P.'s profile image
Chan P. 
4 years ago

great service starting new service with Gexa. Agent was very clear in explaining all regarding pricing.Was very polite and took time to explain in clear words. 

Business response:

Hi Chan, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and we’re so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

Ken A's profile image
Ken A 
4 years ago

Thanks Alex for getting me set up! I look forward to many years of service!! 

Business response:

Hi Ken, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wit... read more

Yolanda H's profile image
Yolanda H 
4 years ago

Alex, was great helping me and explaining to me the plan that was best for my household, I'm a returning customer, thank you Alex you rock 

Business response:

Hi Yolanda, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Ti H's profile image
Ti H 
4 years ago

Keldron was very helpful in explaining everything and making sure I understood it correctly. He was patient in answering all my questions. Thank you! 

Business response:

Hi Ti, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard with... read more

Karen W's profile image
Karen W 
4 years ago

The rep’s name was Nesha. She was great. She was friendly and so helpful. 

Business response:

Hi Karen, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

Wade G's profile image
Wade G 
4 years ago

Diana was hands down the best customer service representative that I have ever had the pleasure of dealing with in the electric energy field. I was absolutely amazed at how knowledgeable she was about everything. Every question that I had for her was met with "down to earth" detailed answers & explanations. Let me add that Diana's "over the top" professionalism & positive attitude exceeded my expectations in every way! WOW!! :) GO GEXA!! Thanks Kindly, Wade Guthrie 

Business response:

Hi Wade, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wi... read more

Archana J's profile image
Archana J 
4 years ago

Shantelle was super helpful. It was like talking to a friend and she got me set up super fast. I appreciate the amazing service. 

Business response:

Hi Archana, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Brooke C's profile image
Brooke C 
4 years ago

Barbara was wonderful! She spent the time learning what my energy needs were and got the best plan for me. I am very impressed so far! 

Business response:

Hi Brooke, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Manuel R's profile image
Manuel R 
4 years ago

Great costumer service and very helpful and pleasant! Thank you for the good phone experience! 

Business response:

Hi Manuel, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,967 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.