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Gexa Energy
- Houston, TX
About this business
The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Very clear explanation of different programs/options. Also, very quick to respond.
Business response:
Hi Rosa, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wi... read more
The Gexa representative was very courteous and thorough in his explanation of services available. I very much appreciated his help.
Business response:
Hi Karen, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more
Barbara in the Houston office was the MOST pleasant, knowledgeable and helpful person I have ever ran across in the customer service industry. She tacked a issue like a pro and I am a happy customer thanks to her. She deserves rewards, there should be more like her!
Business response:
Hi *******, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more
It was fast and very well explained! Great service and satisfied with the costumer service agent!
Business response:
Thank you so much for your kind words, ******We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Their customer service is outstanding! It was very easy to get service setup!!
Business response:
Thank you so much for your kind words, *****We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Great service, everything was explained well in Spanish to my father.
Business response:
Thank you so much for your kind words, ****. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
It was nice talking with a person that was local, and I could understand. Chantrel was very helpful and informative.
Business response:
Thank you so much for your kind words, ******. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
<p>Excelente atención de parte de la asesora quede muy satisfecha por toda la información valiosa que me suministró</p> <p>TRANSLATED:Excellent attention from the consultant I was very satisfied with all the valuable information you gave me</p>
Business response:
Thank you so much for your kind words, ********. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Diana provided excellent customer service. She answered all of my questions and helped me find the best price and option for renewing my plan. She went above and beyond by giving me additional information that I did not think to ask! Diana made it a very quick easy process.
Business response:
Hi *****, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.9 star rating with 23,967 reviews.
When is Gexa Energy open?
Gexa Energy is open now. It will close at 8:00 p.m.