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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,967 reviews
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Cynthia D's profile image
Cynthia D 
5 years ago

Awesome sales representative he was really nice and patient great customer service 

Business response:

Hi Cynthia, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Leticia L.'s profile image
Leticia L. 
5 years ago

Customer service was great! Highly recommended. Will tell my family and friends about y’all! 

Business response:

Hi Leticia, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

Antwon S's profile image
Antwon S 
5 years ago

I think the person I talked to was very helpful, broke down the whole agreement so I can understand it & also helped me pick the exact right plan for my family 

Business response:

Hi Antwon, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard ... read more

Elvin W's profile image
Elvin W 
5 years ago

Had unique situation that finally was explained Gexa by Barbara and I really appreciated her taking the time to do so. We also were sold on the 100% renewable energy source. Coming from a state that had no choice of company I appreciated Barbara explain the plans and narrowing in on a plan that fit our needs. 

Business response:

Hi Elvin, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

Anthony's profile image
Anthony 
5 years ago

Barbara was great. Very thorough with details and answering all my questions. She was easy to work with in setting up our service! 

Business response:

Hi Anthony, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard... read more

DC's profile image
5 years ago

Very courteous and extremely capable customer service. Far better than ***but that is setting the bar so low.... 

Business response:

Hi DC, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard with... read more

Ted W's profile image
Ted W 
5 years ago

I had a wonderful experience with Alex from Gexa Customer Service 

Business response:

Hi Ted, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wit... read more

Nancy W's profile image
Nancy W 
5 years ago

The gentlemen that helped me (I believe his name was Alex) was very polite and very knowledgeable. Very professional and I understood what he was saying, no language problem. Means a lot to me that the person I am talking with understands me and I understand them. Great to have a company in state. 

Business response:

Hi Nancy, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

Christie M.'s profile image
Christie M. 
5 years ago

Great customer service! I would recommend Gexa Energy to everyone. 

Business response:

Hi Christie, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboar... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,967 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.