This profile has been claimed by the business owner or representative.
Gexa Energy
- Houston, TX
About this business
The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more
Location details
601 Travis Street, Suite 1400, Houston, TX, 77002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Zafar is the greatest!!! 5 Star service , thank you very much!!
Business response:
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Alex did a great job of helping me figure out the best renewal plan.
Business response:
Thank you so much for your kind words, *****. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Alex is very knowledgeable and very helpful in helping me renew my service thank you very much
Business response:
Thank you so much for your kind words, ******. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
So I called several times today & it always says no matter what time of day it is they they have high volume calls. So, of course being a single mother at work trying to move to my new place I opted for a call back when my turn came. All 3 times it was hrs later. (Same day) fist call, I just gave up waiting so I hung up after 56 mins without putting my name down for a call back. The second time I received a call back from a lady who talked slower than a sloth. It was incredibly annoying. Lost signal again. She didn’t even ha... read more
Business response:
Thank you so much for your kind words, *******. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Setting up the service was smooth and straightforward, with friendly customer service by Barbara.
Business response:
Thank you so much for your kind words, **. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
The customer service agent I signed up with, followed up with me directly and made certain that I was taken care of.
Business response:
Thank you so much for your kind words, ****. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
She was courteous and thorough with her explanation with how the service work and operates.
Business response:
Thank you so much for your kind words, *******. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
My customer service rep did a fine job. I've been with ***** ****** for years and the rates have gotten so high I had to check for better plans. Gexa seemed to at least help stop the bleeding for the upcoming year. Hopefully, you want me for many years...I will pay attention to how much the rate will be after my initial year is up. Thanks again!!!
Business response:
Hi *****, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more
Alex was extremely helpful. Answered all my questions and solved my problem.
Business response:
Thank you so much for your kind words, Mary Anne. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy
Frequently asked questions about Gexa Energy
How is Gexa Energy rated?
Gexa Energy has a 4.9 star rating with 23,973 reviews.
When is Gexa Energy open?
Gexa Energy is open now. It will close at 8:00 p.m.