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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,973 reviews
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Hai T.'s profile image
Hai T. 
5 years ago

The customer service representative answer all my questions that I have. 

Business response:

Thank you so much for your kind words, **i. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy 

Ronda D's profile image
Ronda D 
5 years ago

Ms. Barbara was SUPERB and Patient in explaining the breakdown of my plan. She has fabulous communication skills. Ma'am, I really really want to say a personal, "THANK YOU" Ms. Barbara! Your what a lot of these companies need with the service you provided me. 

Business response:

Hi *****, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

Rae S's profile image
Rae S 
5 years ago

We're moving down to Texas and calling Gexa to get the electric bill changed over to us was so easy. The lady I talked to was very helpful. 

Business response:

Thank you so much for your kind words, ***. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy 

tb's profile image
5 years ago

excellent help - really long wait listening to bad, loud music 

Business response:

Thank you so much for your feedback. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy 

Diane P's profile image
Diane P 
5 years ago

ZaFar did a wonderful job helping me. He made sure everything was Finalized before the call was ended. Thank you 

Business response:

Thank you so much for your kind words, *****. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy 

Bryan H's profile image
Bryan H 
5 years ago

Very helpful service, with detailed explanations of services and prompt delivery. 

Business response:

Thank you so much for your kind words, Bryan. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy 

Mary H's profile image
Mary H 
5 years ago

I have been a satisfied customer with Gexa since 2006, they are professional and knowledgeable. The have been nothing but courteous and patient with me when I needed it the most. 

Business response:

Hi ***** thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard wi... read more

BJM M's profile image
BJM M 
5 years ago

Zafar provided excellent knowledge and customer service in assisting me with having to choose a new plan after resolving a current costly and misunderstood situation with my account. 

Business response:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Gexa Energy 

Tommy B's profile image
Tommy B 
5 years ago

My rep was great and spent all the time needed to Explain all the rates to me to save me the most money. My contract was expiring and he assured me they will get it switched over in time. Great customer service. 

Business response:

Hi *****, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans, and were so glad to know you've valued your experience with us. We also want to take this opportunity to make sure you are aware of our Share & Save Customer Referral Program, where you'll earn a $5 credit on your bill each month for up to a year for each new customer you bring onboard w... read more

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,973 reviews. 

When is Gexa Energy open?

Gexa Energy is open now. It will close at 8:00 p.m.