Gexa Energy's cover image
Claimed

This profile has been claimed by the business owner or representative.

Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,963 reviews
Select a rating
Jennifer O's profile image
Jennifer O 
4 years ago

Thank you Alex C. for assisting me with setting up our new account. You were very patient, informative and thorough as you checked on whether or not a previous attempt was set up properly. Jennifer O. 

Shaki C's profile image
Shaki C 
4 years ago

Quite outstanding. Prompt and courteous service. The representative was able to answer all my questions. Other companies are very vague. I got off the phone knowing exactly what I am getting. Excellent company that i will be doing business with over and over again. Bravo !!!!!! 

Hector H's profile image
Hector H 
4 years ago

Great customer service and the change over from my current provider was nice and smooth. 

Business response:

Hi Hector, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Angela A's profile image
Angela A 
4 years ago

Juan made my switch very easy and super quick. I knew what plan I wanted and he did not try to up sell any other higher rate plan. 

alexander r's profile image
alexander r 
4 years ago

I WAS TAKEN CARE BY JORGE *****, GREAT SERVICE TOOK HIS TIME EXPLAINING EVERYTHING I NEEDED TO KNOW, AND SUPER FRIENDLY SERVICE, THANK YOU SO MUCH JORGE YOU MADE MY MOVE IN MUCH SMOOTH ! 

Bret B's profile image
Bret B 
4 years ago

I was very pleased with the service I received from Zafar. He took the time to review my usage history with me and calculate the cost per month based on historical KWH usages. That helped me to pick a plan that saved me the most for the upcoming year. To give me time to review all the information He shares and compare pricing with competitive companies, he agreed to call me back the following day. He called precisely when we agreed to talk. I was very impressed with his level of knowledge and his professionalism. 

Business response:

Hi Bret, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Kody L's profile image
Kody L 
4 years ago

Thank you Alex C. You were amazing in helping find my service address. He didn’t give up and was a huge hand. 

Business response:

Hello Kody, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

RANDALL H's profile image
RANDALL H 
4 years ago

Alex C did a great job of explaining everything and working through my new order for service! 

Business response:

Hi Randall, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

felisha D's profile image
felisha D 
4 years ago

Great service from Bilingual Residential Sales, Alexander ****** ****** over the phone. Thank 

Business response:

Hi Felisha, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,963 reviews. 

When is Gexa Energy open?

Gexa Energy is closed now. It will open tomorrow at 7:00 a.m.