Glip by RingCentral's cover image

This profile has been claimed by the business owner or representative.

Glip by RingCentral

3.2

About this business

3.26,347 reviews
Select a rating
Dan Franklin's profile image
Dan Franklin 
6 years ago

unusable with galaxy S10 as proximity sensor doesn't tun off screen. 

Corrine Carter's profile image
Corrine Carter 
6 years ago

No fax??? You're kidding me. The website isn't mobile friendly and every page begs subscribers to DL this "unified communications app". Ha! Unified? Umm, no. Useless for fax only subscribers? Yes. Is there a stand-alone fax app? Nope. Major fail RC, major fail :-( 

Nickay Piper's profile image
Nickay Piper 
6 years ago

This version doesn't even allow you to pull up phone contacts so how can you call via mobile without manually typing the number? Going back to the old app. 

Business response:

Hey Nickay, can you please contact our Support Team so we can investigate? Thanks! http://ringcentr.al/support 

Damian Wieczorek's profile image
Damian Wieczorek 
6 years ago

unable to get incoming calls on mobile app with deaktop ringing only. multiple cases open and it's been almost 3 weeks with no solution. being that we are mobile 90% of time, business has been affected. Edit: sent email to executive team as requested. Followed up with account manager, got more run around. passed to a level 1 tech instead of supervisor who made things worst but discover another issue with call groups mot working...told to wait 48 hrs for new issue but no update on original. 

Business response:

Hi Damian, we received your email and will be following up on your case :) 

Paul Compton's profile image
Paul Compton 
6 years ago

Unable to "schedule" future meetings or invite attendees within app. Uninstalled app. As system administrator, I will not allow our corporate users to install this app otherwise our help desk calls would become insane. I will not call or respond by email to your automated response. 

Business response:

Hi Paul, we're sorry to hear that! Please email us at rcmobilefeedback@ringcentral.com with more details so we can take a look and see what's going on. 

Brad Gray's profile image
Brad Gray 
6 years ago

This app is trash since the latest update. RC rings my desk phone, on the Mac app, and on the Android app at the same time. Since this latest update, the app on my Android phone never rings. It used to do that on occasion before but it would still work half the time. Now it never rings my cellphone. :-/ It's completely useless when using it for that purpose. 

Business response:

Hey Brad, that is very strange. Let's have one of our Support Agents take a look: http://ringcentr.al/support 

Rizky Muhammad's profile image
Rizky Muhammad 
6 years ago

Dear team, i cant download attachment. When click the link just popup the browser then no action. Pls check team. 

Business response:

Hey Rizky, please contact our Support Team so we can troubleshoot and investigate what's going on: http://ringcentr.al/support 

Jorge Menendez's profile image
Jorge Menendez 
7 years ago

cant use phone or messaging. Terrible update that broke my businness. 

Business response:

Hey there, let's have our Support Team take a look: https://success.ringcentral.com/RCContactSupp 

A Google User's profile image
A Google User 
7 years ago

cant use phone or messaging. Terrible update that broke my businness. 

Business response:

Hey there, let's have our Support Team take a look: https://success.ringcentral.com/RCContactSupp 

Frequently asked questions about Glip by RingCentral

How is Glip by RingCentral rated?

Glip by RingCentral has a 3.2 star rating with 6,347 reviews. 

When is Glip by RingCentral open?

Glip by RingCentral is closed now. It will open on Monday at 9:00 a.m.