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Glip by RingCentral
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This thing has so much freaking potential. The things it does well, it does really well. The things it does poorly, I think have pretty simple fixes. My top recommendations for the devs are: Bring task management in the app closer to the desktop experience. It's too simple in its current iteration. I want to be able to browse a whole project, not just the tasks I'm assigned. I don't want to have to go to a desktop to check on other people's progress, re-delegate things. Lack of task headers (or whatever you call the labels f... read more
PC and Web app needs improvement. too slow and cannot open multiple message windows to chat with multiple teams or members.
Business response:
Hi David, We just released our 3.0 version which completely re-built the app using the Android native framework. You’ll notice improved performance throughout the app. Please try to update now.Glip Team
Doesn't send me notifications despite having notifications on
Business response:
Hi ShreyasGlip only send mobile notifications when you are offline or away from desktop devices, can you please double check that?If the issue persists, please send an email to glip.mobile.feedback@ringcentral.com, thanks.
Posts not showing, broken timelines, groups not showing anything. Getting worse after each update. Wish I never updated, this one is the most horrible
Business response:
Hi,We've released a new version which includes a few bug fixes, can you please update and try again?If the issue persists, please send us an email with the issue you mentioned to glip.mobile.feedback@ringcentral.com and we'll investigate ASAP.Thank you.
Note to dev -- last update, believe 8/23, totally screwed up app. Just opened to blank page with the tabs across the top. IOW useless. After +/- 3 hours, seemed to be ok -- until I needed to use it today. Reverted back & I wasn't able to see/reply to messages/stay in loop with team while I was at an appt. Uninstalled, then uploaded again & seems to be okay. But, man, what a PITA. OH & get it together & add a notification icon/WTFever like Skype, whatsapp, etc etc etc. This is a damn work app & we should be able to IMMEDIATEL... read more
Business response:
Hi Joy,We apologize for the inconvenience this had brought to you, and would like to investigate this ASAP.Can you please send us an email with the issue you mentioned to glip.mobile.feedback@ringcentral.com so that we can follow up?Thank you.
Updated app several times in hopes that it would work. Always gets a connection error and my messages never get through. Now with the latest update, my chats don't even show up. Back to the drawing board.
Business response:
Hi Michael,We've released a new version which includes a few bug fixes, can you please update and try again?If the issue persists, please send us an email with the issue you mentioned to glip.mobile.feedback@ringcentral.com and we'll investigate ASAP.Thank you.
I miss messages because it lack the basic ability to set a different notification alert. If that was added, 5 stars.
Business response:
Hi NathanielThanks for your great feedback. We'd like to know more about this idea and also invite you to test a beta if this is ready.Can you please send an email to glip.mobile.feedback@ringcentral.com so that we can follow up?-Glip Team
Never again! No answer from support after 24 hours. No easy way to cancel subscription without going via a non responsive support service.
Business response:
Hi ScottWe apologize for the inconvenience this had brought to you, and would like to investigate this ASAP.Can you please send us an email to glip.mobile.feedback@ringcentral.com? Thank you.
After updating the app, I can no longer log in only in GLIP. I would like to only use the chat features, without linking my ring central login. I only use ring central in my laptop as it eats too much space in mobile. I like to previous version better. Will stop using the app bec of this. So sad!
Business response:
Hi Mai Vitorio PagayonYou should still be able to login by using email and password after signing in using RC credentials once.The new Glip version will not add too much space in mobile. If you strongly prefer disabling calling functionalities please send an email to glip.mobile.feedback@ringcentral.comThanks.
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.