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Glip by RingCentral
About this business
"We don't recognize this device, so we've sent you a security code." *Inputs code* "Sorry we can't recognize your device or browser..." Yeah, if I can't even log in to my account, this app is less than useless. And the help page doesn't help at all, no ad blocker on my phone, not using some other browser, just whatever one the app uses to connect.
Business response:
Mike, this sounds frustrating, but we're here to help. Please connect with support or feel free to contact us at review@ringcentral.com
the worst
Business response:
Hey Homayoon, we're disappointed to see you're unhappy with the app :( Please email us with more details about what's going on to review@ringcentral.com - we'd like to help!
Mop
Meh, there would be so many ways to improve the user experience of this app.
Business response:
Hey Dennis, we would like to hear some of your suggestions :) Hop on over to our Community and share them: https://community.ringcentral.com/ringcentral
Can't find a "no star" button. I've been fighting with Ring Central for almost a year. Have 2 business lines. Neither of my Ring Central lines have "rung" to my cell phone in that year. Have been forced to purchase 2 separate phones to use for my business. There is no way to calculate how much money RC has cost me in lost customer calls. Overall rating for this app and customer service is ZERO, ZERO, ZERO. Don't buy thos product.
Business response:
Hi Sandi, we're sorry this has been your experience! We'd like to help out, please email us more information at review@ringcentral.com.
Ring Central does very little to support their customers. You'll run a gauntlet of hidden charges, careless account managers, and people who barely English. They had the gall to try to charge my credit card for another year of "service" after I cancelled the account and ported my numbers out to Grasshopper. When you call in for help, they give you the runaround, shift you from one person to another, and no one can help, but always the other guy can. They tell you the price will be one thing, but it's always higher. Did I men... read more
Business response:
Hi Joe, we're disappointed to hear that this was your experience with us :( If you still need assistance, please email us at community.support@ringcentral.com - we'd be more than happy to help!
Not free txt or call it's just a email place like Gmail so no fail
My company uses this app for business and we have been having such a terrible time with connection. Incoming and outgoing calls keep dropping and failing and when we do connect, we are having a horrible time hearing anything. Unfortunately, we've had a difficult time getting in touch with customer support because they're not open on weekends. This is very inconvienent for those of us that use this service 7 days a week. Can someone from the support team get back to me as soon as possible??
Business response:
Hey Komnata, we're really sorry for the frustration! Could you email us at community.support@ringcentral.com w/more details about what's going on and your account info?
Please update this version...In new version... could not able to change invisible to available mode.. something is wrong with new version... how to get old version.. please help
Business response:
Hey Anu, we're really sorry for the frustration :( We're working on getting this issue fixed!
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,381 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is closed now. It will open tomorrow at 9:00 a.m.