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Glip by RingCentral
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I installed to try and join a meeting. I had to sign up, which I wasn't happy with. And then I could see no way to join without sharing my calendar with the app. So I ended up dialing in to meeting.
Business response:
Dear Jeremy, this app(RingCentral) does not support to join RingCentral Meeting. You need to install the standalone "RingCentral Meetings" app to join the meeting instead. A good news is we will empower this app(RingCentral) to support embedded RingCentral Meetings experience too within Q4. If you're interested in this, you can let us know.
Especial THANKS for shared docs/pics with ability create threads and notes for them!!! I setup apps everywhere: Mac, phone, tab and.. push my colleagues replace Skype with Glip.
Cannot ignore an incoming call without sending caller to voicemail. Previous Ring Central Phone app allowed android user to hit the back button which would ignore the call on that device but allow the call to continue ringing to other devices. Also would like easier switching between functions since they combined the phone with all other ring central apps. Maybe tabs for each function at the bottom to switch between phone, Glip, messages, etc.
App got better over time and now it's pretty usable. But please, stop making ugly icons...
Well just like I posted in the RC phone app . What is the purpose of having to apps. I understand the integration will Glip. But it seems redudant. Removing the old RC phone app for this one loses saved voicemails and texts. They don't show up here. Next, the app rings my Android ring tone once and then vibrates. Nowhere have I found on your website how to fix this nor a setting in the app?
No
Business response:
Dear customer,Could you share what problem happened and send log to "glip.mobile.feedback@ringcentral.com" if you encounter the problem again? Steps to send log:1. Tap hamburger menu in inbox screen2. Tap the "Setting" 3. Tap “About” at the end4. Tap “Send Feedback”We would like to dig into the problem and get you back asap.
I'm missing important messages from upper management on a regular basis. At random times I will get no notifications of direct messages (which is how it is configured) or I'll randomly start getting two notifications for the same message(s). The inconsistency is killing me.
Business response:
Dear Tyler,Could you provide which conversations had the problem to "glip.mobile.feedback@ringcentral.com" if you encounter it again? Also your device log would be super helpful:1. Tap hamburger menu in inbox screen2. Tap the "Setting" 3. Tap “About” at the end4. Tap “Send Feedback”We would like to get you back asap, thanks for reporting
Guys.. You have given one of the best app.. But the recent Network Error issue is Annoying as hell. Please fix it Asap. Entire team is complaining. Shall be forced to switch to another App.
Business response:
Dear Pushpdeep,Could you provide the screenshot to "glip.mobile.feedback@ringcentral.com" if you encounter the problem again? Also, your device log would be super helpful:1. Tap hamburger menu in inbox screen2. Tap the "Setting" 3. Tap “About” at the end4. Tap “Send Feedback”We would like to dig into the problem and get you back asap.
How about being able to respond to a task? Geez
Business response:
Hi Brett, we are working on adding this functionality! You can learn more and follow this Feature Request on our Community: https://community.ringcentral.com/ringcentral/topics/view-and-add-comments-to-task-details-in-glip-mobile
Frequently asked questions about Glip by RingCentral
How is Glip by RingCentral rated?
Glip by RingCentral has a 3.1 star rating with 6,232 reviews.
When is Glip by RingCentral open?
Glip by RingCentral is open now. It will close at 6:00 p.m.