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Glo Tanning
- Tanning
- Greenwood Village, CO
About this business
Location details
8577 E Arapahoe Rd, Greenwood Village, CO, 80112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
great service. like the pricing a lot. always has lotions on sale :)
The Palms Tanning Resort is probably the best tanning salon I've ever visted. I don't agree with the other reviews who subtract stars for "cancer causing tanning booths"...HELLO! This business is in the TANNING industry! That's like a health nut subtracting stars from a restaurant who serves fatty foods. Everything in moderation people. Anyways, I've never seen another tanning salon with 9ft waterfalls as you walk in the door or a 15 ft projection screen displaying ocean waves. This goes a long way towards setting th... read more
I had a free coupon so I was trying to redeem that for my first time coming in, the workers were so so so pushy about the membership, when I told them straight up I wanted nothing to do with it, they kept trying to sell me more things, so frustrating. I felt rushed after I told them I don't want their membership, and the male worker could not hold eye contact for his life, and explained every machine terribly, It was his first tour, but I felt so unsafe in here, genuinely. This is one of the few places where I felt the entir... read more
Business response:
Dear Roman, We regret to learn of your recent experience at a Glo location. However, given your current employment with a competitor, we find your review to be both unprofessional and inaccurate. Glo proudly offers a comprehensive range of sun spray and spa services, which our members are encouraged to utilize without restriction. Our sun spray and spa services are available for unlimited use at a rate of $69 per month. While UV tanning is limited to one session per 24 hours, all spa and spray services remain unlimited. Furt... read more
No integrity in business anymore. I had 8 sessions go to waste because it wasn't explained to me correctly. Basically they have this little scam going.
Business response:
Hello Merritt, We are very sorry to hear about the experience you've had. We would certainly like to discuss this further with you and explore how we can assist with your sessions. Unfortunately, we are unable to locate your information in our system. To help us understand and resolve the issue, could you please contact our guest services team at your earliest convenience? You can reach us by emailing Denver@glotanning.com. We look forward to hearing from you and helping to resolve this matter.
Went back to this location again. Thought they deserved a second chance, but no. My friend and I leave our lotions there and when we went today, they were gone. Lady at front said they lost our brand new bottles and we couldn't even tan or be compensated. Never going back to this location again. Girls need a boss at location before they loose all their customers.
Business response:
Hello Jane, We regret to hear that you did not receive a 5-star service from us. Providing excellent customer service is our top priority, and we would greatly appreciate the opportunity to learn more about your experience. Please contact our Guest Services team at 720-726-9832 or Denver@glotanning.com at your convenience. We value your feedback and would be grateful for the chance to address any concerns you may have.
Service is so bad, most the representatives are really rude. and place is not clean at all. They also don't offer eye protection.
Business response:
Dear Brandon, We regret to hear that we were unable to provide you with a five-star experience. We would greatly appreciate the opportunity to gather more information from you so that we can not only better assist you but also improve the overall experience for all of our customers. Please feel free to contact us via email at Denver@glotanning.com or by calling our guest services department at (720)726-9832. We look forward to hearing from you and working towards resolving this matter.
Buyers beware!!! I'll be sure to not ever go back to this place. Unfortunately it was my husband that went in and signed up and told me all this after the fact. If I would have known all of this before I would've looked else where to send him. No wonder the place doesn't want to answer their phone to answer customers questions. It's such a shame that The Palms sold to such an awful company. This company never answered their phone either. When it was The Palms you could just go in and pay for a month of tanning, with t... read more
Business response:
This is Maria from Glo Guest Services and I’m reaching out to you personally to apologize for the unsatisfactory experience you’ve had recently in one of our salons. I understand how frustrating it must have been for you and your husband and I want to ensure we make this right for you. Can you kindly email me maria@glotanning.com or provide a callback number? I look forward to speaking with you soon.
The girls at this location are so rude and not welcoming at all. The vibe when you go in is just draining. Every other location I've gone to is so much better.
This place used to be amazing when it was The Palms. Since Glo bought this place out the customer service has been terrible. I have tried to cancel my membership and keep getting charged! They re-credited my account for February (thank you for that), but then charged me AGAIN in March. They never answer the customer service line so you are always leaving voicemails and waiting for a callback. I miss the previous management. Be aware of the contracted memberships with Glo.
Business response:
Hi Amy, Thanks for taking the time to share your thoughts with us. This is not the experience we want our clients to have and I'm sorry that you had a less than stellar experience. We will address this immediately and hope you'll give us another chance. Please email me personally at Denver@glotanning.com to discuss further as I would love to hear more about your concerns.
Frequently asked questions about Glo Tanning
How is Glo Tanning rated?
Glo Tanning has a 4.1 star rating with 228 reviews.
When is Glo Tanning open?
Glo Tanning is open now. It will close at 9:00 p.m.