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Testimonial Marketing

What is Testimonial Marketing?

Testimonial marketing uses customer endorsements—quotes, videos, case snippets—to build trust and boost conversions.

Key points

  • Formats: Text blurbs, star-rated quotes, video testimonials.
  • Placement: Near CTAs, pricing tables, email footers.
  • Proof: Authentic visuals (logo, headshot) increase credibility.
  • Collection: Automate post-purchase requests.
  • Legal: Get written permission for usage.

Pro tips

  • Lead with a headline quote summarising benefit.
  • Keep testimonial videos under 90 seconds.


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