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825 E 9th St, North Coast Harbor, Cleveland, OH, 44114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Not the best customer service, sent a complaint message in July and never received a follow up or reply. Purchased tickets for Forecast trip and wasn’t able to hear or see the band, had to list to the DJ instead. Very disappointed and frustrated no ability to hear music from the band on third deck.
Business response:
We do apologize Karen for the lack of response time with FB messages we are short staffed and are trying to play catch up the best we can . Please accept our apology and someone from our office will be reaching out to you shortly -
why was I charged 30.00 (15.00 a drink)for 2 Tito's and soda by one bartender twice? Then later I went with the other bartender and went with 2 well vodkas and sodas and was charged 12.00(6.00 a drink). Don't tell me there is a 9.00 difference in price between Tito's and well. Also, they ran out of limes. Also served old burnt popcorn.
Very dissapointed on Friday night Jazz Cruise featuring Forecast. We arrived I guess about 8:30 & boarded the ship it was filling up quickly and half of the tables on the 1st level wete Reserved but not alot of people showing up for them so we wrnt to the top level thinking we would be able to hear the Band play and to Our Surprise no Band music playing. Come to find out it was a DJ for levels 2 &3. Such a Dissapointment. Had I known that while Purchasing my ticket I would not have come. Why have speakers on upper level & no... read more
Food was subpart. Bathrooms were FILTHY! Band played 1 set and didn't come back. Table up top were dirty. Will never go again.
I enjoyed myself. The weather was nice though it had rained earlier that day. I took the lunch cruise by myself but did not feel lonely. The staff was attentive and nice. I enjoyed the narrative of the lake and sites on the lake. I hope to do the happy hour cruise next. Rochelle
I'm so glad that we called ahead before booking a tour. I learned that not only am I forbidden from bringing a personal life jacket for my 1-year-old child (non-swimmer), but that I cannot even use life jackets on the boat. Those life jackets are only handed out in the event of an emergency. (It's a little too late after a non-swimmer goes over board to give them a life jacket) Please consider a policy change for young tourists.
Nice boat ride for under $30. Not too short not too long. People always seem to have a Good time on the boat. Always a good activity to entertain those unfamiliar with Goodtime.
Went to board and they turned me around and said my dress too sheer. Unbelievable. Smh there’s nothing wrong with my dress. You can’t see nothing but my thighs. It’s girls on there with cheeks hanging out their shorts. The nerve of them didn’t get money back or nothing this is crazy �
Business response:
Barbara Clinton, contact me at rick@goodtimeiii.com with a daytime phone number and I will be happy to reschedule you to another Cruise.
Over the last 4 years, I have always enjoyed the Good Time III boat rides. I never had an issue with the staff and they have always been pleasant. I typically go on these boat rides to support Greek organizations but last night I was invited to enjoy the dance cruise with some friends. The events that occurred last night with my friends and I have put me in a place where I will never support this business again. Last night one of my friends was told she could not board the goodtime III because her shorts were too short. Sh... read more
Business response:
Dia Milligan, please reach out to me at 216-861-5110 x 100.
GOODTIME III has a 4.5 star rating with 5,072 reviews.
GOODTIME III is closed now. It will open tomorrow at 9:00 a.m.