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GOODTIME III
- Recreation
- Cleveland, OH
About this business
Location details
825 E 9th St, North Coast Harbor, Cleveland, OH, 44114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 10:00 a.m. to 3:00 p.m. |
Everything was nice but I wish it would have went out onto the lake. Guess it is my fault for not checking it. I can cruise a river at home or walk it from shore. Drinks didn't cost a fortune.
Business response:
Hi Chris, we try to include the lake in our route whenever possible, but sometimes weather/sea conditions and other variables limit the route to the inner harbor. Each trip's route varies at the discretion and judgement of the captain. We are glad you otherwise enjoyed yourself and thank you for your kind review!
The cruise and food were great but we left because the second half of the jazz/dinner cruise was the same as the first. We saw the blurb on New Day Cleveland and thought we would also cruise the Flatts. This did not happen.😩Also, smoking should not be allowed on the boat. Too many smokers made the air smell terrible!
Business response:
Hi Cindy, typically we cruise the harbor during dinner and the river during the City Lights portion, although the route is ultimately at the captain's discretion due to a number of variables. Last night's City Lights portion did cruise the flats. We hear you on your last point and will take your feedback into consideration as we review our policies for next season. Thanks for joining us!
Boarding the boat is awful they tell to be a hour early so we were there early in the email they say we will be boarding at 10 am and departing at 11am well the ticket office doesn't open until 1030am and we didn't board until 11am and finally at noon we took off on the cruise.The food was ok the cruise should be 1hour 30mins not 2 hrs the last 30-40 mins is pretty boring as we were leaving I was talking to a lot of people that was more than ready to get off the boat,if they said what they were gonna do in the email with boa... read more
Business response:
Shane Mitchell, Our Website gives all the information...But the confirmation from online ticket vendor (FareHarbor) was giving inaccurate information - We fixed this the day after your Tour. Thank you for bringing it to our attention. Sincerely, Captain Rick Fryan.
Bad food and I wish after nine they would have switched out the band since a different crowd was there. We didn't want to seated next to another couple, especially that we didn't arrive with.
The guided sightseeing tour is very nice and a great way to get a lot of Cleveland history in 2 hours. The staff on the boat are very nice and accommodating. God help you if something happens and you can't make it on time. The ladies in the ticket booth are snarky, rude, and totally unaccommodating. The company policy is NO REFUNDS and NO TRANSFERS. This is a terrible policy and should be changed. Does the company need money that badly that they would cheat their customers? What's the big deal if a small family asks to... read more
Business response:
Andrew Lentz, I appreciate your compliments about our Trip that you took yesterday at 3:00pm. I am considering a change of policy with regard to transfers. We do NOT Cheat our customers EVER. We have been in business for nearly 60 Years, that does NOT happen by not providing Good Customer Service. I will reach out to you tomorrow morning to discuss this further. VTY, Captain Rick
We went this past sat It was loud in the boat sat next to people played in pepper and pounding on the table no margaritas food wasn't the greatest we booked the all night tickets but we left when it stopped I would like to have my money back well never go on this boat again
The music was terrible! Please get up to date music!!
Business response:
If you don't like what you're hearing, the only thing to do is let them know!
Beautiful time on Goodtime 3! Relaxing, nice atmosphere!!! Can't wait to go again!
Business response:
Thank you! Hope we can earn a 5-Star on your next Cruise!!!
Frequently asked questions about GOODTIME III
How is GOODTIME III rated?
GOODTIME III has a 4.5 star rating with 4,906 reviews.
When is GOODTIME III open?
GOODTIME III is closed now. It will open at 9:00 a.m.