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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Good
Got the job done for Disney. If staying here, request a room away from the front entrance. We got put in room 102, which is very close to the main entrance. We got woken up very very early by lots of loud banging. When I looked out the window there was some of the electric riding carts being loaded and unloaded from a van for hours. That really killed the morning. It was around 5am. We loved how close it was to Disneyland and we could walk. Thats all we really used the room for
Business response:
We are extremely sorry about your unsatisfactory experience. Your feedback is really appreciated so as to ensure that this type of incident does not take place again.
Convenient for short walk from Disneyland park House keeping doesn’t clean the room unless you ask them too. Rooms with queens beds are super outdated. Pay for parking, no complementary breakfast. Bed was comfortable especially after a long day at Disneyland.
Business response:
We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at Grand Legacy At The Park we would like to apologize for the issues you encountered at our hotel.
Good Loud noise from housekeeping trolleys rumbling past the room window most of the day from early morning on Location very close to Disney Parks entrance
Business response:
Hello, Thank you so much for taking the time to leave us this amazing review! We’re thrilled to hear that you had a great experience with us and look forward to seeing you again soon! Best regards, The Grand Legacy Hotel
over all it was a solid 75 I didn't like the fact the elevators were out of order. I also did not like the fact a car got broken into and no security keeping watch. it was super across the street for Disneyland. We were able to walk to the park and go back with no stress.
Business response:
Hello, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced while staying with us. Best regards, The Grand Legacy Hotel
Place, location were great, staff was helpful and friendly. Room felt tight, toilet clogged. Bathroom toilet kept clogging. Room felt small and jacuzzi was not working. Parking spots were tight. Location, friendly staff. fridge and microwave were great. Room and hotel were clean! There's a laundry room. Pool and pool toys were fun for the kids. Morning coffee and refreshments in the lobby were a nice touch!
Business response:
Thank you for your feedback.
Close to park, not great service Service isn’t all that pleasant. When you call on the phone, the staff isn’t friendly. Proximity to Disneyland.
Business response:
Hello, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced while staying with us. Best regards, The Grand Legacy Hotel
Horrific I had called in advance to let the property know I’d be arriving late, and I needed an accessible room. When I arrived the desk clerk Kevin informed me the elevator was broken and I could travel far across the hotel to another elevator and then back to my room, or take a first floor room with two double beds. I told him as long as my wheelchair would fit I didn’t care what size the beds were. Kevin gave me the first floor room, 180. The room was totally inaccessible. My husband came to help me get into the room and ... read more
Business response:
Hello, Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced while staying with us. Best regards, The Grand Legacy Hotel
Save your $ take the resort shuttle buses to the parks Our room was a really long way from the street. It was a very long walk to Disneyland. Also the house keeping staff rolled their cart past our room over and over fairly early in the morning. It was incredibly loud Housekeeping was attentive
Business response:
Thank you for your feedback.
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,687 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.