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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,531 reviews
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Billy 
6 years ago

outstanding performance customer service was very helpful and friendly, and the service depart completed my oil change and state inspection sooner than I was expecting. They actually surprised me in the turnaround time. Billy Geer 

Business response:

Thank you from all of us here at Grand Prairie Ford! 

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Enesdel 
6 years ago

Very pleasant experience. Worked with me even with horrible credit. The staff seems really upbeat! My moms purchased here and now so have I! Will definitely come back in the future!!! 

Business response:

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us. 

josephhite2004's profile image
josephhite2004 
6 years ago

This dealership was big and helpful. The staff made sure we were comfortable and looked after. Jackie Mercer was our salesman. He deserves a raise for working so hard. Despite having to deal with multiple people on a busy Saturday, he made sure to get us taken care of. I will certainly be getting another car here! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Amymacias00's profile image
Amymacias00 
6 years ago

Told Josue what kind of car I want for my first purchase. He knew exactly what I wanted and would like and He made my experience easy and fast . Very satisfied 

Business response:

Thank you for taking the time to leave us a positive review! 

Jasmine1's profile image
Jasmine1 
6 years ago

Great exceptional service! Their motto is whatever it takes!! And they sure did whatever it took!!! I Will continue to refer customers to grand prairie ford!! 

Business response:

Thank you from all of us here at Grand Prairie Ford! 

macreciamcintosh's profile image
macreciamcintosh 
6 years ago

Cameron was very professional and answer all our questions. He try to find the best rate and price range to fit our budget. The process took under an hour. 

Business response:

Thank you for your positive feedback! 

vampira26's profile image
vampira26 
6 years ago

Great customer service for my oil change by Britton Webb. I would recommend going in person to a service advisor for appointments. Good customer service. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Hello's profile image
Hello 
6 years ago

Everyone was polite and I had made reservations to have my car serviced and they received my car promptly. They were able to look up history on my car and also my maintenance contract and tell me that I needed an oil change. 

Business response:

Thank you for taking the time to leave us a positive review! 

Rita Prieto's profile image
Rita Prieto 
6 years ago

Mr.Mercer, you are absolutely Awesome in what you do.thank you for your kindness. Just meeting you brought us more happiness!! Love this place 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,531 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open at 7:00 a.m.