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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great customer service through the entire process. 100% satisfied with the whole team and my purchase.
Business response:
We are honored to hear about your outstanding experience with our team. Your satisfaction with the entire process and your purchase means everything to us at Grand Prairie Ford. We truly value customers like you who take the time to share their positive experiences. Your feedback about our customer service reinforces our commitment to providing exceptional support throughout every step of the vehicle purchasing journey. We appreciate your trust in our team and look forward to serving you again in the future.
I already did this survey Read my last survey. I don't want to fill it out twice
Business response:
Your review is appreciated and we completely understand your concern about completing duplicate surveys. We recognize that your time is valuable and filling out the same information twice can be frustrating. Your previous feedback is important to us and we want to make sure we have captured all of your thoughts from your experience. We will work to streamline our survey process to avoid any confusion in the future and ensure that customers like yourself don't encounter this type of inconvenience.
Very pleased with our dealings with Joseph N. (Sales) and Alejandro R. (Finance). Both individuals helped with completing the dance.
Business response:
We are glad to hear about your positive experience with our sales and finance teams. It's wonderful that both Joseph and Alejandro were able to guide you through the process smoothly and help bring everything together for you. We truly value customers like you who take the time to share their experiences, and we're thrilled that we could meet your expectations. Your satisfaction means everything to us, and we look forward to serving you again in the future.
Cruz did great! We are a repeat customer. Cruz did a phenomenal job. Five star service.
Business response:
We are ecstatic to hear about your excellent experience with our team. It's wonderful to know that you received such outstanding service and had a phenomenal visit with us. We truly value having you as a repeat customer at Grand Prairie Ford, and your five-star feedback means the world to us. Your loyalty and trust in our dealership is something we never take for granted. We look forward to continuing to provide you with exceptional service for all your automotive needs.
Relatively straightforward, good selection of options and plenty of knowledge to explain the current inventory. Quick response and follow up my salesman throughout the process.
Business response:
We are happy to hear about your positive experience with our team. It's wonderful that you found the process straightforward and appreciated having a good variety of vehicles to choose from. We're pleased that our staff was able to share their expertise about our current inventory and that your sales representative was responsive with timely follow-up throughout your visit. Your feedback about the knowledge and service you received means a great deal to us at Grand Prairie Ford. We appreciate you taking the time to share you... read more
I worked with Brenda from the moment I first called by phone through my in-person visit, test-drive, negotiations all the way to purchase. She was a fair, no-nonsense, experienced saleswoman and I would work with her again or recommend her in a heartbeat. As a female buying a car for myself, Brenda put me right as ease, and we had no-hassle, no-pressure conversations that appealed to my logic and reason. I’ve never enjoyed, and in fact have always dreaded, car shopping, but yesterday’s experience redefined that for me.
Business response:
We are thrilled to hear about your outstanding experience with our team. It sounds like you received exactly the kind of respectful and straightforward service that makes car buying enjoyable rather than stressful. Having someone who understands your needs and creates a comfortable, pressure-free environment clearly made all the difference in transforming your perspective on vehicle shopping. Your feedback about receiving fair treatment and logical conversations throughout the entire process from initial contact to final pur... read more
Ana was very knowledgeable and had a great attitude and went and above and beyond to make sure the car had what I needed and made the process smooth.
Business response:
We are absolutely thrilled to hear about your wonderful experience with us. It sounds like Ana provided exceptional service by demonstrating her expertise and maintaining such a positive demeanor throughout your visit. We're pleased that she took extra steps to ensure your vehicle met all your requirements and that the entire process went seamlessly for you. Your feedback about the outstanding care you received means so much to our team. We truly appreciate you taking the time to share your experience and look forward to ser... read more
My sales guy Cole did a great job and was patient throughout the entire process.
Business response:
We sincerely value your positive feedback about your experience with us. It's wonderful to hear that your sales representative provided excellent service and showed patience throughout your entire purchasing process. Having team members who take the time to guide customers carefully through each step is something we truly pride ourselves on at Grand Prairie Ford. Your recognition of this dedication means a great deal to our team and motivates us to continue delivering the same level of attentive service to all our customers.
The people we dealt with were nice and attentive. Overall, it was a positive experience and environment.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about our staff being kind and focused on your needs truly means the world to us. Creating a welcoming atmosphere where every customer feels valued is something we strive for every day, and knowing that we succeeded in providing you with such a great visit makes our efforts worthwhile. We genuinely appreciate you taking the time to share your thoughts and look forward to continuing to serve you with the same level of care in the f... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,528 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.