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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
All I can say it was a easy decision and our salesperson was incredible and we have our vehicle that we wanted.
Business response:
Thank you for your positive feedback! We're thrilled that our sales team provided outstanding service and that you got exactly the vehicle you wanted. We appreciate you choosing Grand Prairie Ford!
I would like to thank David Flores for helping me with the process of finding my mom a car. David Flores was professional and very helpful. The process was quick and easy. If you’re looking for a car, go see David Flores at Grand Prairie Ford!
Business response:
Thank you for the wonderful feedback about your experience helping your mom find a car. We're delighted that our team member provided professional and helpful service, making the process smooth and quick for your family. Your recommendation means the world to us at Grand Prairie Ford. Thank you for sharing your positive experience!
Every staff member that I came in contact with very welcoming, pleasant, and knowledgeable. They listened to my wants and needs and helped me reach that goal! I am so thankful for my new to me car. I will recommend Grand Prairie Ford with EVERYONE!!
Business response:
Thank you for your wonderful feedback! We're thrilled that our team made you feel welcomed and helped you find the perfect vehicle. Your satisfaction means everything to us, and we truly appreciate your recommendation of Grand Prairie Ford to others!
Excellent service. Attention to our needs. Courteous. No pressure and easy to work with. Excellent
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team provided excellent service and made the process comfortable without any pressure. Your kind words mean so much to us, and we look forward to serving you again in the future.
Everyone was great from the beginning start of the purchase to finance to the final make ready to delivery
Business response:
Thank you for your wonderful feedback! We're thrilled that our team provided excellent service from purchase through financing to delivery. We appreciate you sharing your positive experience and look forward to serving you again at Grand Prairie Ford.
Was really easy to work with. He made the whole process simple. He has great communication.
Business response:
We are pleased to hear about your wonderful experience with our team. Your feedback about how straightforward we made everything means so much to us. It sounds like our communication really helped throughout your visit, and that's exactly what we strive for at Grand Prairie Ford. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.
All right Best car buying experience ice had in a while Erick was excellent and Braylon was awesome also
Business response:
We genuinely appreciate your feedback about having such a positive car buying experience with us. It's wonderful to hear that your time with us exceeded your expectations and that our team made the process smooth and enjoyable for you. Erick and Braylon will be thrilled to know their dedication and service made such a meaningful impact on your visit. We take pride in our team's commitment to providing outstanding customer care, and your kind words truly highlight their efforts. Thank you for choosing us for your automotive n... read more
IT was good experience buying the truck the help was good the people that help us very good
Business response:
We are grateful that you had such a positive experience purchasing your truck with us. It means so much to hear that our team provided excellent assistance throughout your buying process. We truly appreciate you taking the time to share your feedback about the helpful service you received. Thank you for choosing Grand Prairie Ford for your vehicle needs.
I don’t know who Brandon is to rate. The dealership is like most dealerships. Everything was fine but they are real hung up on their surveys and encourage you to give all 5’s. So I’m not sure what the point of the survey is.
Business response:
We acknowledge your feedback and appreciate you taking the time to share your experience with us. We understand your confusion about the survey process and value your honest perspective on how we handle feedback collection. We recognize that authentic feedback is most valuable when it reflects genuine experiences. We strive to provide a straightforward and transparent service experience, and your input helps us better understand how we can improve our approach to gathering customer insights. To discuss this further, please c... read more
Grand Prairie Ford has a 4.3 star rating with 11,528 reviews.
Grand Prairie Ford is closed now. It will open at 7:00 a.m.