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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Good process, communication and straightforward Jackie was very quick to answer my questions and send a video of the vehicle and Raul was a knowledgeable salesperson in Jackie's absence
Business response:
Thank you for your positive feedback! We are thrilled to hear that you had a great experience with our team. It's wonderful to know that Jackie was able to assist you promptly and that Raul provided the knowledgeable support you needed. We strive to maintain clear communication and straightforward processes to ensure our customers feel valued and informed. We appreciate your support!
Great food for the customers and great treat of the sellers:…. Every thing clear and easy.: of course I’ll continue buying on this agency
Business response:
Thank you, Gabriel, for your wonderful review! We truly appreciate your kind words about our food and the positive experience you've had with our service. It’s great to hear that you find everything clear and easy. We look forward to continuing to serve you and are excited to have you as part of our community!
Went out of their way to make sure we were happy and comfortable with our purchase
Business response:
Thank you for your wonderful review! We are thrilled to hear that our team went above and beyond to ensure your satisfaction and comfort with your purchase. Your feedback motivates us to continue providing exceptional service to all our customers. We look forward to serving you again!
Raul and Karla were both great! Only negative was the AC was out in the financing/service side of the building
Business response:
Thank you for your wonderful review! We’re thrilled to hear that Raul and Karla provided you with great service. Your feedback about the AC situation on the financing/service side is appreciated, and we are actively working to ensure a comfortable environment for all our customers. We look forward to serving you again!
I would say, this is the least stressful time I’ve ever spent at a dealership. Danny (salesman) and Silvio were both very informative and helpful. You have to know how the numbers add up when buying a vehicle; interest rates/monthly payment/sticker price etc. They worked with my budget; gave me a fair price on my trade-in, no mark ups, and was able to meet the goal in a timely manner. I would 100% buy from them again in the future.
Business response:
Thank you for your wonderful review! We are thrilled to hear that your experience with Danny and Silvio was the least stressful time you’ve had at a dealership. Our team strives to provide informative and helpful service, and it’s great to know that they were able to assist you in understanding the numbers throughout the buying process. We appreciate your feedback on how our team worked with your budget and provided a fair price for your trade-in. It’s our goal to ensure a smooth and timely experience for all our customers, ... read more
From the minute we arrived Sebastian was there, guiding us through the process. He explained everything and was very knowledgeable. Ron also assisted us and was great! 5 stars!
Business response:
Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that Sebastian and Ron were able to provide you with knowledgeable guidance throughout the process. Our team is dedicated to ensuring that every visit is a great one, and it's wonderful to know that we met your expectations. We appreciate your support and look forward to seeing you again!
All the employees were great and very helpful but the process to get things done was seriously slow
Business response:
Thank you for your feedback, Christine. We are glad to hear that our employees provided you with great service and were helpful during your experience. We recognize the importance of a timely process and appreciate your patience as we work to improve our efficiency. We value your input and look forward to serving you better in the future.
Great customer service! Go above and beyond for their customers. Definitely will be back and recommend my family and friends for future purchases
Business response:
Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with our customer service team. Our commitment to going above and beyond for our customers is a priority, and we appreciate your recognition of our efforts. We look forward to welcoming you back and are grateful for your recommendations to family and friends.
Parker is an outstanding sales person. I thank him for his dedication with putting this deal together.
Business response:
Thank you for your kind words! We’re thrilled to hear that Parker provided you with outstanding service and was dedicated to helping you with your deal. We strive to create a positive experience for all our customers, and it’s wonderful to know that we succeeded in your case. We look forward to serving you again in the future!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,966 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.