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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
The service was above and beyond my expectations. They worked to make sure that we got the best possible deal.
Business response:
Thank you for your great review! We're so glad to hear that our team went above and beyond to meet your expectations and secure the best possible deal for you. Providing exceptional service is always our goal, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!
Great job. Made the purchase process smooth and easy. Joshua and Eric both did a great job in getting my daughter into her college vehicle. She is very happy.
Business response:
Thank you for sharing your experience! We're so happy to hear that Joshua and Eric made the purchase process smooth and easy, and that your daughter is enjoying her college vehicle. It's great to know that she’s happy with her new car. We appreciate your trust and look forward to helping you again in the future!
I was very happy with my purchase. Job well done . Have a great day Thanks
Business response:
We're delighted to hear you were very happy with your purchase! We appreciate you taking the time to share your positive feedback. We're glad we could provide you with a satisfying experience. Thank you, and we hope you have a great day as well! We look forward to seeing you next time!
Fast & Caring definitely coming back because of the amazing service and treatment . From the sales to the financial side Max and Alejandro were amazing!
Business response:
We're delighted to hear you experienced fast and caring service, and that you plan to return. We're especially pleased that Max and Alejandro provided you with amazing service and treatment throughout the sales and financial process. We strive to create a positive and efficient experience for our customers, and we're glad to know we succeeded in your case. Thank you for your feedback.
It took entirely too long. Josh was a very nice person, but it seemed like everyone else was not very friendly. I walk by lots of employees and none talked . Also the lady doing the financial work which was very little I paid in full was not nice at all, and it took her forever to come get me. Even though I told Josh up front I was going to be in a hurry. That said I do want to say again Josh was great by the process was terrible
Business response:
Thank you for sharing your experience with us. We are sorry to hear that your visit did not meet your expectations. We're glad to hear that Josh was helpful, but we're sorry for the delays and the lack of communication from other staff members. Your feedback is important to us, and we'd love to address the issues you've mentioned. Please reach out to Maricela Vera at Mvera@grandprairieford.com, and she will assist you in resolving this matter. We appreciate your time and look forward to hearing from you.
Brenda was really helpful & patience throughout the process. she made it easy for me. I really appreciated her help!
Business response:
Thank you for your kind words! We're so glad to hear that Brenda was helpful and patient throughout the process, making everything easier for you. We truly appreciate your feedback and are happy she could assist you. Looking forward to serving you again!
The team worked on finding me the best deal they could find overall they were very helpful and knowledgeable I will send my brother up there for his next truck
Business response:
Thank you for your great feedback! We're so glad to hear that our team worked hard to find the best deal for you and provided helpful, knowledgeable service. We truly appreciate your trust and the recommendation to send your brother our way for his next truck. We look forward to assisting you and your family in the future!
Very friendly, enjoyed my experience. Would recommend the dealership to any of my family or freinds
Business response:
Thank you for your kind words! We're so glad to hear that you had a great experience and enjoyed your time with us. We truly appreciate your recommendation and look forward to assisting you, your family, and friends in the future!
Jackie was professional, sincere, truthful, and an absolute pleasure to have as a representative to help me locate a vehicle. I do not look forward to shopping at dealerships due to the negativity surrounding purchasing a vehicle, but with Jackie it was an absolute PLEASURE. I would definitely buy from him and Grand Praire again. Thank you for the vehicle and I pray I have nothing but great memories with it!!! On a side note, the delivery of the vehicle was remarkable. It started raining outside they washed my vehicle and it... read more
Business response:
Thank you so much for your amazing feedback! We're thrilled to hear that Jackie made your experience so positive and enjoyable. It’s great to know that his professionalism, sincerity, and honesty helped make your vehicle search a pleasure. We’re also happy to hear about the remarkable delivery experience, and we’re glad Jackie went the extra mile to ensure everything was perfect for you. We truly appreciate your trust and look forward to helping you again in the future. Wishing you many wonderful memories with your new vehic... read more
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,580 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.