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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Salesperson was great. Had deal in place. Finance guy blew the deal. Finance guy had attitude with a ptsd disabled veteran which busted the deal.
Business response:
We regret that the financing experience did not reflect the level of care we aim to provide. Every customer deserves to be treated with respect and understanding, and we take feedback like yours seriously. Please reach out to Maricela Vera at Mvera@grandprairieford.com to discuss your concerns directly so we can address them.
They gave me a fair price and worked with me. I felt like I got the best deal possible.
Business response:
Thank you for your positive feedback! We're thrilled you felt valued and received a fair deal. Your satisfaction means everything to us, and we appreciate you sharing your experience with Grand Prairie Ford.
Bought a 2025 king ranch and Raul helped with with the process, highly recommend working with him he was awesome!
Business response:
We're thrilled to hear about your wonderful experience with your new King Ranch! Raul will be delighted to know he provided such outstanding assistance. Your recommendation means the world to us. We hope you love your new vehicle and have many great adventures ahead!
Josué and Brenda were a great sales team. Both treated me with respect and as if we had all been friends for years. Brenda was able to get me the deal I wanted and was able to get me the amount I was asking for my trade. All in all it was a great experience.
Business response:
Thank you for the wonderful feedback! We're thrilled that Josué and Brenda made you feel welcomed and comfortable throughout the process. We're pleased they secured the deal you wanted and provided fair value for your trade-in. Your positive experience means the world to us, and we look forward to serving you again!
They did great helped me get the truck I wonted and had it shipped to Louisiana
Business response:
Thank you for sharing your experience! We're delighted we could help you find the perfect truck and arrange shipping to Louisiana. Your satisfaction means everything to us, and we appreciate you choosing Grand Prairie Ford!
All staff went above and beyond. Thoroughly impressed. Overall experience has far surpassed all expectations.
Business response:
We're thrilled our team exceeded your expectations! Your feedback about our staff going above and beyond means everything to us. Thank you for sharing your wonderful experience with Grand Prairie Ford.
Wonderful from start to finish It's was an overall great experience. They were super kind and helpful from start to finish
Business response:
Thank you so much for your wonderful feedback! We're thrilled that our team provided exceptional service from start to finish. Your kind words truly motivate us to continue delivering excellent experiences for every customer. We appreciate you taking the time to share your positive experience with Grand Prairie Ford!
Everyone was friendly, efficient and trustworthy. Great selection and took time to make sure they understood what we were looking for. A great buying experience.
Business response:
Thank you for sharing your wonderful experience! We're thrilled our team provided friendly, efficient service and helped you find exactly what you were looking for. We truly appreciate your business and are delighted we could deliver such a positive buying experience.
Professional and great incentives. Friendly manager Fast service delivery of our new truck. Nice lady who brought it. Answering all questions and not rushing to leave.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our professional service, incentives, and fast truck delivery. We're especially pleased our staff took time to answer all your questions thoroughly. Your recognition of our friendly management and efficient service means so much to us. We appreciate you sharing your experience and look forward to serving you again!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,528 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.