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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Easy to do business with. I felt comfortable throughout the process. Very pleased with the price.
Business response:
Thank you for your feedback! We're so glad to hear that you had a smooth and comfortable experience with us. It’s great to know that you’re pleased with both the process and the price. We appreciate your trust and look forward to working with you again in the future!
It was very good, the people who served us were kind and looked for what best suited us.
Business response:
Thank you for your positive feedback! We're happy to hear that our team provided you with kind service and helped you find what best suited your needs. We truly appreciate your support and look forward to serving you again in the future!
Worked with me on the price, even thought there were some hidden fees not stated. Seemed by the end of the sale the salesman wasn't as interested in making the sale and seemed a bit worn out. Everything afterwards was really nice, although I got home and found out that my rear passenger inside handle is not working, somewhat disappointed due to the reassurance of 'multiple check points' prior to sale from the maintenance team. Already taking it in to see what can be fixed.
Business response:
Thank you for sharing your feedback. We’re glad to hear that we were able to work with you on the price, but we're sorry to hear that you feel there were hidden fees. We’d like to make sure this matter is resolved to your satisfaction. Please reach out to Maricela Vera at Mvera@grandprairieford.com. Your experience is important to us, and we want to ensure everything is taken care of.
The service was wonderful! Everyone was super nice and helpful on getting me the vehicle I wanted.
Business response:
Thank you for your kind words! We're so glad to hear that you had a great experience and that our team was able to assist you in finding the vehicle you wanted. We truly appreciate your feedback and look forward to serving you again in the future!
Timely service and wonderful customer service! We will definitely be back! Highly recommend Grand Prairie Ford!
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with both the timely service and customer care. We truly appreciate your recommendation and look forward to welcoming you back in the future!
Nico was very helpful but quickly passed me on to another sales person. I told him specifically which truck I wanted to see and he brought out a different truck. The truck I purchased was missing an antenna, the sales guy promised repeatedly that he would get me a new antenna, which never happened. Also, it’s been almost a week since my purchase and I’ve yet to receive an email with information regarding the sale or paperwork I signed. The product specialist said I’d have it by Monday.
Business response:
Thank you for sharing your feedback. We're glad to hear that you found Nico helpful, but we’re sorry to hear that the rest of your experience did not meet expectations. It’s important to us that every step of the process—from selecting the right vehicle to post-sale communication—is handled with care and follow-through. We’d like the opportunity to look into this and help resolve your concerns. Please reach out to Maricela Vera at Mvera@grandprairieford.com so we can assist you further and ensure you receive the support you ... read more
Great great dealership everything worked out very friendly. Got the vehicle that I want. We referred them to other family members and friends
Business response:
Thank you for your kind words! We're so happy to hear that everything worked out perfectly for you and that you got the vehicle you wanted. It's great to know that you’ve referred us to family and friends—we truly appreciate your trust and support. We look forward to continuing to serve you and your loved ones in the future!
Many thanks to Karla in finance and Tyler and Ron on the sales team. Entire staff are friendly and professional. Will recommend to friends and family.
Business response:
Thank you for your wonderful feedback! We're so glad to hear that Karla, Tyler, and Ron provided you with excellent service. It’s great to know that the entire staff was friendly and professional. We truly appreciate your recommendation and look forward to assisting you, your friends, and family in the future!
Very happy how the transaction went thru, very satisfied how I was able to decided with help of dealership people
Business response:
Thank you for your feedback! We're thrilled to hear that the transaction went smoothly and that our team was able to assist you in making a confident decision. We appreciate your satisfaction and look forward to helping you again in the future!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,966 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.