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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.310,966 reviews
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jameshansen999's profile image
jameshansen999 
10 months ago

Very prompt and courteous service, would definitely buy from here again. From the test drive to pulling off the lot, painless experience. 

Business response:

Thank you for your kind review! We're thrilled to hear that your experience was prompt, courteous, and painless from start to finish. It's great to know that we made your car buying process smooth and enjoyable. We truly appreciate your feedback and look forward to helping you again in the future! 

branson22hill's profile image
branson22hill 
11 months ago

Great costumer service! !! Must faster than normal! Highly recommend to anyone that is looking for a new vehicle 

Business response:

Thank you for your wonderful feedback! We're so glad to hear that you had a fast and positive experience with our customer service. We truly appreciate your high recommendation and are happy to know that we could make your vehicle shopping experience smoother. We look forward to assisting you again in the future! 

bcmarlow98's profile image
bcmarlow98 
11 months ago

I had an outstanding experience working with Jackie. He listened to my needs, answered all my questions with patience, and made the entire process smooth and stress-free. 

Business response:

Thank you for sharing your outstanding experience! We're so glad to hear that Jackie took the time to truly listen, answer your questions with patience, and make everything smooth and stress-free. Providing a comfortable and helpful experience is what we strive for, and it’s great to know Jackie delivered on that. We appreciate your feedback and hope to assist you again in the future! 

Bryan77's profile image
Bryan77 
11 months ago

Stellar and welcoming They were both very patient and understanding, I had an excellent follow up and I will recommend them to everyone I know 

Business response:

Thank you for your amazing feedback! We're so glad to hear that you had a stellar experience and felt welcomed throughout the process. Patience and understanding are so important to us, and it's great to know that you felt supported. We truly appreciate your recommendation and look forward to assisting you and anyone you refer in the future! 

ALANE3's profile image
ALANE3 
11 months ago

This is the dealership where I do all of my business. Sales and Service. The new management since John Poe, the General Manager, has been there is focused on providing exceptional customer service. I dealt with Jon Jensen and Ron Smith, and was blown away by how well they took care of me. Purchasing a new vehicle is a big deal but they made it easy. When you are looking for a dealership, do not hesitate to include Grand Prairie Ford in your choices. I am glad I did. 

Business response:

Thank you for your loyalty and for sharing your experience! We're delighted to hear that we continue to be your go-to dealership. It’s great to know that Jon Jensen and Ron Smith took such great care of you and made your purchase an easy and enjoyable process. We also appreciate your recognition of the exceptional customer service under John Poe’s leadership. Your recommendation means a lot, and we look forward to serving you again in the future! 

emily.robinson.1994's profile image
emily.robinson.1994 
11 months ago

Everyone made it a very pleasant car buying experience. I am very happy with my purchase. 

Business response:

Thank you for your feedback! We’re delighted to hear that our team made your car-buying experience a pleasant one. Enjoy your new vehicle, and we appreciate you choosing us! 

jeff.lindamood's profile image
jeff.lindamood 
11 months ago

The service was above and beyond my expectations. They worked to make sure that we got the best possible deal. 

Business response:

Thank you for your great review! We're so glad to hear that our team went above and beyond to meet your expectations and secure the best possible deal for you. Providing exceptional service is always our goal, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future! 

jaykelso's profile image
jaykelso 
11 months ago

Great job. Made the purchase process smooth and easy. Joshua and Eric both did a great job in getting my daughter into her college vehicle. She is very happy. 

Business response:

Thank you for sharing your experience! We're so happy to hear that Joshua and Eric made the purchase process smooth and easy, and that your daughter is enjoying her college vehicle. It's great to know that she’s happy with her new car. We appreciate your trust and look forward to helping you again in the future! 

cablu59's profile image
cablu59 
11 months ago

I was very happy with my purchase. Job well done . Have a great day Thanks 

Business response:

We're delighted to hear you were very happy with your purchase! We appreciate you taking the time to share your positive feedback. We're glad we could provide you with a satisfying experience. Thank you, and we hope you have a great day as well! We look forward to seeing you next time! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 10,966 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.