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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,528 reviews
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txsnowboarder00's profile image
txsnowboarder00 
11 months ago

Professional, great and easy process Both Danny and Joel were great during the process of our vehicle purchase. They were both very professional and helpful. 

Business response:

Thank you for your wonderful feedback! We're thrilled that Danny and Joel provided excellent, professional service during your vehicle purchase. Your comments mean a great deal to our team at Grand Prairie Ford. We appreciate you sharing your experience and look forward to serving you again! 

Brian's profile image
Brian 
11 months ago

Amazing staff that answered every question with honesty and integrity. I would strongly recommend buying a vehicle from this dealership again. 

Business response:

Thank you for your wonderful feedback! We're thrilled that our staff provided you with honest, straightforward answers throughout your experience. Your recommendation means so much to us and reflects what we strive to deliver every day. 

donyallle's profile image
donyallle 
11 months ago

My experience was great. Keep up the wonderful helpful attitude and spirits. As they say team work makes the dream work. 

Business response:

Thank you for the wonderful feedback! We're thrilled you had a great experience with our team. Your recognition of our helpful attitude and teamwork means everything to us. We appreciate you taking the time to share this and look forward to serving you again! 

dpmiley1970's profile image
dpmiley1970 
11 months ago

The dealership was very nice the salesman Max was very informative and got me a good deal thank you Grand Prairie Ford. 

Business response:

Thank you for the wonderful feedback! We're thrilled that Max provided helpful information and secured you a great deal. Your satisfaction means everything to us, and we're grateful you chose Grand Prairie Ford. 

DARYAND's profile image
DARYAND 
11 months ago

Pretty simple front to back. But, some of the communication could be improved regarding the process. 

Business response:

Thank you for your feedback! We're glad your experience was straightforward. We appreciate your input on improving our communication and look forward to serving you again. 

HDEALVA's profile image
HDEALVA 
11 months ago

Quick straight to the point Great people communicated the process , got you in out quick , being a business owner that was customer service in my book 

Business response:

Thank you for your feedback! We're thrilled our team provided efficient service with clear communication and respected your time as a business owner. Your recognition of our straightforward approach means so much to us. Thanks for sharing your positive experience with Grand Prairie Ford. 

LARRY.RAND's profile image
LARRY.RAND 
11 months ago

Ron Smith was a super great Salesman, no pressure. We felt great about our purchase after searching for 3 weeks. It’s was extra special to meet the manager and the young lady in training 

Business response:

We're thrilled to hear about your great experience with Ron and our team! We're glad you felt confident about your decision after your search. Thank you for choosing us and sharing your experience. 

MONAPICKME's profile image
MONAPICKME 
11 months ago

Very professional, Mr. Ron Smith, courteous and very informative. I appreciate his help. He was also very helpful, enlightening and respectful, courteous and again I didn't leave no questions very pleased thank you 

Business response:

Thank you for the wonderful feedback about Mr. Ron Smith! We're thrilled you found his service professional, courteous, and informative. It's great to hear all your questions were answered and you left completely satisfied. We truly appreciate you taking the time to share your positive experience. 

APEDDIE6's profile image
APEDDIE6 
11 months ago

David, who I believe was from New Jersey couldn't have been more helpful. The only problem I faced was realizing the vehicle I bought did not have adaptive cruise control, but it was too late on the drive home. 

Business response:

Thank you for the positive feedback about David's exceptional service! We apologize that the adaptive cruise control feature wasn't clearly communicated during your purchase. Your feedback helps us improve our process to ensure all vehicle features are thoroughly discussed. We're glad David made such a positive impression during your visit to Grand Prairie Ford! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,528 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open at 7:00 a.m.