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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Fantastic experience! Cruz was amazing and relatable, working with us and our circumstances. I've already told several people about our experience and highly recommend him and the dealership. We're thrilled with our deal!
Business response:
Thank you for your fantastic review! We're so glad to hear that Cruz made your experience amazing and was able to work with you and your circumstances. We truly appreciate your recommendations and are grateful for your support. We look forward to serving you and others you refer in the future!
Administrative charges are high. $13,000, car price base of $42,000, why increase 13% only for administrative is high for me
Business response:
Thank you for sharing your concerns. We understand that transparency in pricing and administrative fees is essential when making a vehicle purchase, and we regret that this aspect of your experience did not meet your expectations. We would appreciate the opportunity to discuss this matter further and address your concerns directly. Please contact Maricela Vera at Mvera@grandprairieford.com so we can assist you.
Ronnie Smith was great. He made the process smooth and easy. Thank you for your help in buying our new car!
Business response:
Thank you for your kind words! We're so glad to hear that Ronnie made the process smooth and easy for you. It’s always our goal to provide a seamless experience, and we appreciate you choosing us for your new car purchase. Enjoy your new ride!
Great experience easy to work with wonderful people very helpful big things to summer great service
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and found our team helpful and easy to work with. A big thanks to Summer for providing excellent service. We appreciate your support and look forward to assisting you again!
Only have positive thoughts of all experiences with Grand Prairie Ford! We are always greeted by the most friendly, caring and knowledgeable individuals. We will continue to be loyal forever customers. It’s always such a seamless process whether purchasing our second truck like yesterday or having truck maintenance services. Our voices are always heard and our needs are always understood. There just aren’t enough words to express our gratitude and appreciation for each individual that assisted with both our purchases & those... read more
Business response:
Thank you so much for your incredibly kind words! We're beyond thrilled to hear that you've had such positive experiences with us, both during your purchases and with our service team. Your loyalty means the world to us, and we’re so happy to know that our team has been able to make each visit seamless and stress-free. We truly appreciate your gratitude, and we look forward to continuing to serve you for many years to come!
Mark was great throughout the process Finance person explained the warranty benefits and the whole process was very smooth.
Business response:
Thank you for the fantastic review! We're thrilled to hear that Mark provided excellent service and that the entire process was smooth for you. It's also great to know that our finance team took the time to explain the warranty benefits clearly. We truly appreciate your feedback and are so happy you had a positive experience with us!
Jackie really helped me and my family out made sure we were comfortable very attentive made sure we got the deal we wanted
Business response:
Thank you for your wonderful review! We're so glad to hear that Jackie took great care of you and your family, ensuring you were comfortable and helped you get the deal you wanted. We truly appreciate your feedback and look forward to serving you again soon!
Very prompt and friendly well informed of everything going on clean and others asked if we were attended too
Business response:
Thank you for your review! We're glad to hear that you had a prompt and friendly experience with our team. Keeping our customers well-informed and ensuring a comfortable visit is always a top priority. We appreciate your feedback and look forward to serving you again in the future!
Great worker. Attentive to the customer and helpful to set up mine and the wifes new vehicle
Business response:
Thank you for sharing your feedback! We're glad to hear that our team provided excellent service and helped set up both of your vehicles. We appreciate your trust and look forward to assisting you again in the future!
Grand Prairie Ford has a 4.3 star rating with 10,579 reviews.
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.