Grand Prairie Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.310,579 reviews
Select a rating
LMOYAL's profile image
LMOYAL 
8 months ago

Fantastic experience! Cruz was amazing and relatable, working with us and our circumstances. I've already told several people about our experience and highly recommend him and the dealership. We're thrilled with our deal! 

Business response:

Thank you for your fantastic review! We're so glad to hear that Cruz made your experience amazing and was able to work with you and your circumstances. We truly appreciate your recommendations and are grateful for your support. We look forward to serving you and others you refer in the future! 

cpreciado71's profile image
cpreciado71 
8 months ago

Administrative charges are high. $13,000, car price base of $42,000, why increase 13% only for administrative is high for me 

Business response:

Thank you for sharing your concerns. We understand that transparency in pricing and administrative fees is essential when making a vehicle purchase, and we regret that this aspect of your experience did not meet your expectations. We would appreciate the opportunity to discuss this matter further and address your concerns directly. Please contact Maricela Vera at Mvera@grandprairieford.com so we can assist you. 

afinnell33's profile image
afinnell33 
8 months ago

Ronnie Smith was great. He made the process smooth and easy. Thank you for your help in buying our new car! 

Business response:

Thank you for your kind words! We're so glad to hear that Ronnie made the process smooth and easy for you. It’s always our goal to provide a seamless experience, and we appreciate you choosing us for your new car purchase. Enjoy your new ride! 

JUANITAOZUNA554's profile image
JUANITAOZUNA554 
8 months ago

Great experience easy to work with wonderful people very helpful big things to summer great service 

Business response:

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience and found our team helpful and easy to work with. A big thanks to Summer for providing excellent service. We appreciate your support and look forward to assisting you again! 

LISAANNDOMINGUEZ's profile image
LISAANNDOMINGUEZ 
8 months ago

Only have positive thoughts of all experiences with Grand Prairie Ford! We are always greeted by the most friendly, caring and knowledgeable individuals. We will continue to be loyal forever customers. It’s always such a seamless process whether purchasing our second truck like yesterday or having truck maintenance services. Our voices are always heard and our needs are always understood. There just aren’t enough words to express our gratitude and appreciation for each individual that assisted with both our purchases & those... read more

Business response:

Thank you so much for your incredibly kind words! We're beyond thrilled to hear that you've had such positive experiences with us, both during your purchases and with our service team. Your loyalty means the world to us, and we’re so happy to know that our team has been able to make each visit seamless and stress-free. We truly appreciate your gratitude, and we look forward to continuing to serve you for many years to come! 

Matt's profile image
Matt 
8 months ago

Mark was great throughout the process Finance person explained the warranty benefits and the whole process was very smooth. 

Business response:

Thank you for the fantastic review! We're thrilled to hear that Mark provided excellent service and that the entire process was smooth for you. It's also great to know that our finance team took the time to explain the warranty benefits clearly. We truly appreciate your feedback and are so happy you had a positive experience with us! 

jdmontes4's profile image
jdmontes4 
8 months ago

Jackie really helped me and my family out made sure we were comfortable very attentive made sure we got the deal we wanted 

Business response:

Thank you for your wonderful review! We're so glad to hear that Jackie took great care of you and your family, ensuring you were comfortable and helped you get the deal you wanted. We truly appreciate your feedback and look forward to serving you again soon! 

Maddy's profile image
Maddy 
8 months ago

Very prompt and friendly well informed of everything going on clean and others asked if we were attended too 

Business response:

Thank you for your review! We're glad to hear that you had a prompt and friendly experience with our team. Keeping our customers well-informed and ensuring a comfortable visit is always a top priority. We appreciate your feedback and look forward to serving you again in the future! 

bneal2006's profile image
bneal2006 
8 months ago

Great worker. Attentive to the customer and helpful to set up mine and the wifes new vehicle 

Business response:

Thank you for sharing your feedback! We're glad to hear that our team provided excellent service and helped set up both of your vehicles. We appreciate your trust and look forward to assisting you again in the future! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 10,579 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.