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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I recently purchased a car from this dealership, and my experience was nothing short of exceptional. David Ebrahim provided truly top-tier customer service from start to finish. He was extremely communicative, well-spoken, and made everything clear and easy to understand. David went above and beyond to make sure I felt comfortable and confident throughout the entire process. He was friendly, professional, and genuinely cared about finding the best fit for me, not just making a sale. His attention to detail and commitment to ... read more
Business response:
We are happy to hear about your outstanding experience! It sounds like you received exactly the kind of service we strive to provide every day. We're thrilled that David made your car buying journey so smooth and comfortable. His clear communication and dedication to finding the perfect vehicle for your needs truly reflects our commitment to putting customers first. We understand how important it is to feel confident throughout the entire process, and we're delighted that David exceeded your expectations with his friendly an... read more
It was a great experience. From sales, finance, and others they made the process really easy.
Business response:
Thank you immensely for taking the time to share your wonderful feedback, Raymond! We are thrilled to hear that your experience with us was so positive. It's fantastic to know that our sales and finance teams worked together to make your entire process smooth and straightforward. At Grand Prairie Ford, we strive to ensure every step of your journey with us is as easy and enjoyable as possible. Your kind words about the seamless experience mean so much to our entire team. We truly appreciate your trust in us and look forward ... read more
People nice. And kind. Thank you I really recommend this place Thanks again. 😀😀. My girl love it. New Mustang
Business response:
I recently purchased a car from this dealership, and my experience was nothing short of exceptional. David Ebrahim provided truly top-tier customer service from start to finish. He was extremely communicative, well-spoken, and made everything clear and easy to understand. David went above and beyond to make sure I felt comfortable and confident throughout the entire process. He was friendly, professional, and genuinely cared about finding the best fit for me, not just making a sale. His attention to detail and commitment to ... read more
Phenomenal communication from Jackie and a pleasure to deal with Max. Max and Jackie are phenomenal
Business response:
We are delighted to hear about your wonderful experience with our team. Your kind words about the outstanding communication and service you received truly mean a lot to us. It's fantastic to know that Jackie and Max made such a positive impression and that working with them was such a pleasure. We take great pride in providing exceptional service, and your feedback confirms that our team is delivering on that commitment. Thank you for taking the time to share your experience.
Great group of people. Highly recommend. Joseph and Joshua were great to work with. Five star staff
Business response:
Thank you for sharing your wonderful experience with us. We are delighted to hear that you found our team to be such a great group of people to work with. Your recommendation means everything to us, and we truly appreciate you taking the time to recognize the excellent service you received. It's feedback like yours that motivates our staff to continue providing the five-star experience our customers deserve. We look forward to serving you again in the future.
A really great experience. They were super helpful and caring. They made sure I was clear with every decicion I made! Thank you for the help!
Business response:
We are utterly delighted to hear about your wonderful experience with us. It means so much to know that our team was able to provide you with the helpful and caring service you deserved. We take great pride in ensuring our customers feel confident and well-informed throughout their entire experience with us. Your kind words about how we helped guide you through each step truly highlight what we strive for every day. Thank you for choosing us and for sharing your positive feedback.
Great with sales horrible in finance but it didn't matter I paid cash Finance lied
Business response:
We are delighted to hear that you had a great experience with our sales team. We understand your concerns regarding the finance department, and we appreciate you sharing your honest feedback with us. Your input helps us identify areas where we can continue to improve our service. We value customers like you who take the time to share their complete experience, as it allows us to maintain our strengths while addressing any shortcomings.
Very professional and worked a great deal Raul was the ones who helped me and he did a great job!
Business response:
We greatly appreciate your positive feedback about your experience with us. It's wonderful to hear that you found our service professional and that we were able to work out a great deal for you. We're thrilled that our team member provided excellent assistance and made your visit a success. Your kind words mean a lot to everyone at Grand Prairie Ford, and we look forward to serving you again in the future.
The entire purchase experience at Grand Prairie Ford was 5 star. From inquiry to delivery Ronnie Smith worked to get us exactly what we were seeking at a time when few units were available and had it transferred in at no extra charge. Finance help us secure a great rate and while we discussed some optional adds to our new vehicle the predelivery team got the vehicle detailed and topped off with a complimentary fuel fill. The post sales delivery rep walked through the vehicle either my spouse explaining all features and the o... read more
Business response:
We are happy to hear about your outstanding experience with us. It sounds like our team truly delivered the exceptional service you deserved from start to finish. Your kind words about our customer service mean so much to our entire team at Grand Prairie Ford. We truly appreciate you taking the time to share the details of your positive experience, and we're honored to have earned your trust and satisfaction.
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 11,528 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.