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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,529 reviews
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ChazG's profile image
ChazG 
a year ago

Mr Cruz was very professional and very patient with our requests. My wife and I had some some vehicle requirements and asked to see various trucks. Mr Cruz brought them all out and did not pressure us into a decision. We had a good experience albeit expensive. I got the truck I wanted. 

Business response:

We are utterly delighted to hear about your positive experience with our team. It sounds like you found exactly what you were looking for in a truck, and we appreciate you taking the time to share your thoughts. We understand that finding the right vehicle with specific requirements can take time, and we are glad our professional approach made the process comfortable for you and your wife. Your satisfaction with your new truck means everything to us at Grand Prairie Ford, and we hope you enjoy many great experiences ahead. 

jholloway680's profile image
jholloway680 
a year ago

Great experience. The sales team helped me get the car I wanted in less time than any other dealership I have used in the past. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team. It's wonderful to know that our sales staff was able to help you find exactly what you were looking for efficiently. We take pride in providing a streamlined process that respects your time, and we're delighted that this made a difference compared to your previous dealership experiences. Your feedback means a great deal to us, and we appreciate you taking the time to share your thoughts about your visit. 

amedina02's profile image
amedina02 
a year ago

Great to work with, fixed us right up with the car we wanted. Took care of us every step of the way. 

Business response:

We are ecstatic to hear about your wonderful experience! It means so much to us that our team was able to help you find exactly the vehicle you were looking for. We take pride in providing exceptional support throughout the entire process, and we're thrilled that you felt well taken care of from start to finish. Your positive feedback truly brightens our day and motivates us to continue delivering the quality service our customers deserve. Thank you for choosing us and for taking the time to share your experience! 

Alexandra Fernandez's profile image
Alexandra Fernandez 
a year ago

Thank you so much Eric! We are so happy with our brand new 2025 mustang! 

Business response:

We are elated to hear about your wonderful experience with your brand new Mustang! It brings us such joy to know that you are so happy with your purchase. We truly appreciate you taking the time to share your positive feedback about your experience. Your satisfaction means everything to us, and we are thrilled that we could help you drive away in the vehicle of your dreams. Enjoy every mile in your new Mustang! 

morenoisael12's profile image
morenoisael12 
a year ago

Services was great and employees are very helpful and welcoming. Great place to purchase a vehicle, highly recommended. 

Business response:

We are pleased to hear about your positive experience with our team. Your feedback about our helpful and welcoming staff means a great deal to us. We take pride in creating an environment where customers feel supported throughout their vehicle purchase journey. Thank you for recommending Grand Prairie Ford to others - we truly appreciate your trust and look forward to serving you again in the future. 

Sully S's profile image
Sully S 
a year ago

Came in to see Jackie Mercer based on reviews online. No appointment and he was very busy(rightfully so), so we didn’t mind the wait at all. Once we started the process, he handled the process seamlessly and efficiently. Literally had cars ready to go and already set up our first service appointment before we left. They didn’t haggle us on pricing and actually gave more on trade then they originally offered. I was very surprised, coming from the car business world, when we went back to finance, and they did try to sell us al... read more

Business response:

We are excited to hear about your wonderful experience! It sounds like the wait was well worth it, and we're pleased that the entire process went so smoothly for you. We're thrilled that you received excellent value on your trade-in and that everything was handled efficiently from start to finish. It's fantastic that your wife is loving her new Mustang, and we look forward to helping you with yours soon! Thank you for taking the time to share your positive experience with us. 

rlopez316's profile image
rlopez316 
a year ago

Jackie was very helpful. We brought a new Escape, very nice ride. Thanks again Jackie. 

Business response:

Thank you for sharing your wonderful experience with us! We are thrilled to hear that Jackie provided such helpful service during your visit. It sounds like your new Escape has made a great impression, and we hope you continue to enjoy many smooth rides ahead. Your positive feedback means a lot to our team at Grand Prairie Ford, and we appreciate you taking the time to recognize the excellent care you received. 

COLLIN.REEK66's profile image
COLLIN.REEK66 
a year ago

Grand Prairie Ford is great because they get you in and get the deal done. There’s no back and forth like the others. Will definitely have my business from now on! 

Business response:

We are delighted to hear about your positive experience with our streamlined approach to getting deals completed efficiently. Your feedback about our straightforward process without unnecessary back and forth really means a lot to us. We work hard to make the car buying experience as smooth and hassle-free as possible for our customers. Thank you for choosing Grand Prairie Ford and for your commitment to continuing our business relationship. We look forward to serving you again in the future. 

ALFREDO_VALDEZ93's profile image
ALFREDO_VALDEZ93 
a year ago

Smooth. Jackie was very helpful. Im happy with my new vehicle It was a great time 

Business response:

We are pleased to hear about your smooth experience with us! It sounds like you had a wonderful time finding your new vehicle, and we're thrilled that everything went so well for you. Your satisfaction with your purchase means everything to our team. Thank you for sharing your positive experience - feedback like yours helps us continue providing excellent service to all our customers. 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,529 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.