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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,529 reviews
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JRHATS2000's profile image
JRHATS2000 
a year ago

Wonderful dealership Sebastian did a great job taking care of me. I will definitely be a repeat customer. 

Business response:

Thank you immensely for sharing your wonderful experience with us. We are thrilled to hear that you received excellent care and had such a positive visit to our dealership. Your kind words about the outstanding service you received truly make our day. We look forward to welcoming you back and continuing to provide you with the same level of exceptional service that made your experience so memorable. 

edward.pulido54's profile image
edward.pulido54 
a year ago

Clean very helpfel curtious explained all apps all funziona of vehicle test drove two different vehicles got good DEAL 

Business response:

We deeply cherish your positive feedback about your experience with us. It's wonderful to hear that you found our facility clean and our team helpful and courteous throughout your visit. We're pleased that we could thoroughly explain all the vehicle features and functions, ensuring you felt confident and informed. Taking the time to test drive different vehicles is important to us, and we're delighted that this approach helped you find the right fit and secure a great deal. Your satisfaction means everything to us, and we tr... read more

SBRJCOX's profile image
SBRJCOX 
a year ago

Very friendly staff and salesmen. Worked hard to make the sale and very appreciative of all the help they gave me. 

Business response:

We are overjoyed to hear about your positive experience with our team! It's wonderful to know that our staff made such a great impression with their welcoming approach and dedication. We take pride in having team members who work diligently to assist our customers throughout their journey with us. Your kind words about the helpful service you received mean a great deal to everyone at Grand Prairie Ford. We truly value customers like you and appreciate you taking the time to share your experience. 

JRHATS2000's profile image
JRHATS2000 
a year ago

Excellent Service. Sebastian is the best sales person always going above, and beyond .Will definitely be a repeat customer. 

Business response:

Your feedback is incredibly valuable and we are thrilled to hear about your outstanding experience with our team. It means the world to us that you received such exceptional service and felt that your sales representative went above and beyond to meet your needs. We understand how important it is to have someone who truly cares about finding the right solution for you, and we are delighted that this level of dedication made such a positive impression. Your confidence in returning as a repeat customer speaks volumes about the... read more

dalylalor3's profile image
dalylalor3 
a year ago

Inna made my first time purchasing experience fun and smooth. She was super sweet. Had a 10/10 experience. 

Business response:

We are pleased to hear about your wonderful first-time purchasing experience with us. It sounds like your experience was both enjoyable and seamless, which is exactly what we strive for with every customer. We're thrilled that you had such an outstanding visit and found the service to be exceptional. Your feedback about having a top-notch experience means so much to our team. We truly appreciate you taking the time to share your positive thoughts about your visit. 

TILLERIA1975's profile image
TILLERIA1975 
a year ago

My experience at GPF was outstanding because of the sincerity of Jackie Mercer and staff. The process was smooth and everyone was doing their jobs as expected by me, the consumer. 

Business response:

We are honored to hear about your outstanding experience with our team. Your feedback about the sincerity you experienced and the smooth process means so much to us. It's wonderful to know that our staff met your expectations and provided the level of service you deserved as our valued customer. Thank you for taking the time to share your positive experience. 

sblackshears's profile image
sblackshears 
a year ago

Always a great experience. I have been a customer for 20 years buying from Jackie Mercer 

Business response:

We are thrilled to hear about your wonderful experience with us over the past two decades. Your loyalty as a long-term customer means everything to us at Grand Prairie Ford. It's fantastic to know that you consistently have positive experiences when visiting us. Building lasting relationships with valued customers like yourself is what drives our commitment to excellence. We truly appreciate your continued trust in our team and look forward to serving you for many more years to come. 

John Moss's profile image
John Moss 
a year ago

John, Jason, and Joel provided to me what is perhaps the most efficient customer care I have ever received. I was absolutely blown away — and grateful. 

Business response:

We are utterly delighted to hear about your outstanding experience with our team! Your words about receiving the most efficient customer care truly mean the world to us. We understand how important exceptional service is, and we're grateful that our staff was able to exceed your expectations in such a meaningful way. It's wonderful to know that you felt both impressed and well taken care of during your visit to Grand Prairie Ford. Thank you for taking the time to share this feedback - it helps us continue providing the high-... read more

ROXIESILVA86's profile image
ROXIESILVA86 
a year ago

great service from everyone great service from everyone. the vehicle we chose works great for our family. 

Business response:

Thank you for taking the time to share your wonderful experience with us. We deeply cherish hearing that our entire team provided you with exceptional service throughout your visit. It brings us great satisfaction to know that the vehicle you selected is working perfectly for your family's needs. Your positive feedback about our team's dedication to customer service truly means the world to us. We appreciate your trust in choosing us for your automotive needs and look forward to serving you and your family for many years to ... read more

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,529 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.