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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Quick, easy and friendly service. They made the process so easy and we walked away with exactly what we were looking for!
Business response:
Thank you for your fantastic review! We are thrilled to hear that you had a quick, easy, and friendly experience with us. Our team strives to make the entire process as smooth as possible, and it’s wonderful to know we delivered exactly what you were looking for. Your satisfaction is our top priority, and we are glad we could assist you effectively. We appreciate your trust in us and your kind words about our service. Thank you for choosing us, and we look forward to helping you again in the future! Enjoy your new vehicle!
Good service great customer service and great quality management and good communication with customer service team is very good
Business response:
Thank you so much for your wonderful review! We are thrilled to hear that you had a positive experience with our service and that our customer service team met your expectations. Providing great quality service, effective communication, and excellent management is what we strive for every day. Your feedback reinforces our commitment to delivering an outstanding experience for all our customers. We truly appreciate your kind words and your support. It’s customers like you who motivate our team to keep improving and providing ... read more
Nelson Courtney was terrific to work with. He kept me informed as to the update on service of repairs on my Windstar. He is a great asset for Grand Prairie Ford.
Business response:
We are truly delighted by your outstanding feedback about Nelson. Your recognition of his exceptional service highlights the commitment and professionalism our team strives to deliver. Nelson's dedication to keeping you fully informed throughout the service and repair process demonstrates the high level of customer care we value. By providing clear, consistent communication, Nelson exemplifies the standard of service we aim to provide for every customer. Your specific acknowledgment that Nelson is a great asset to our dealer... read more
He was very nice, and patient with me and got me the best deal he could on my vehicle
Business response:
Thank you for your kind words! We’re so glad to hear that you had a positive experience and that our team member was nice and patient while helping you. It’s our goal to ensure our customers receive the best deals possible, and we’re thrilled to know we achieved that for you. We appreciate you taking the time to share your feedback and look forward to helping you again in the future!
Brandon flemm treated me right and gave me a good deal on my new truck
Business response:
Thank you for your feedback! We’re glad to hear that Brandon provided you with great service and a good deal on your new truck. However, we always strive for a 5-star experience, and we want to ensure that we address any concerns you may have. Please feel free to reach out to Maricela Vera at Mvera@grandprairieford.com. She would be happy to discuss your experience further and see how we can improve. Thank you for sharing your thoughts, and we hope to hear from you soon!
Good deals. Appreciate no hidden fees or sales pitches are randomly thrown around. I also appreciate Parker taking time to review my offers and work with me.
Business response:
Thank you for your positive review! We’re glad to hear that you found good deals and appreciated our straightforward approach without hidden fees or unnecessary sales pitches. It’s great to know that Parker took the time to review your offers and work with you to ensure a smooth experience. We pride ourselves on providing transparent and attentive service. Thank you for choosing us, and we look forward to assisting you in the future!
The sales person LIlly was very friendly and helpful. The person in the delivery section was also helpfully.
Business response:
Thank you for your kind feedback! We’re thrilled to hear that Lilly provided you with friendly and helpful service during your visit, and that our team in the delivery section also met your needs. Our goal is to ensure that every customer has a positive experience, and it’s wonderful to know that we achieved that for you. We appreciate you taking the time to share your thoughts and hope to assist you again in the future!
We where I’m full surprise that we would walk out in a brand new vehicle thanks to Mr parker ! who didn’t give up on us … he was nice, helpful and humble
Business response:
We are delighted to hear about your exceptional experience with Mr. Parker! Your review beautifully captures the essence of outstanding customer service - finding a supportive, persistent, and humble professional who helps turn your automotive dreams into reality. Mr. Parker's dedication to understanding your needs and working diligently to help you drive home in a brand new vehicle reflects the core values of our dealership. His approach of being nice, helpful, and humble demonstrates the kind of customer-first attitude we ... read more
I did noz work with Brendan directly. I workef with Ron Smith. He did a great job.
Business response:
Thank you for your feedback! We’re glad to hear that Ron provided you with great service. We’re pleased to know that he met your needs effectively. If you have any further questions or need assistance, please don’t hesitate to reach out. We appreciate your business and look forward to serving you again!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,967 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is closed now. It will open at 7:00 a.m.