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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Incredible service I had a very unfortunate (and expensive) repair, but the service manager was extremely helpful and empathetic with my situation. he did everything he could to discount the repair and it helped soften the blow. I am extremely impressed with the level of professionalism @ grapevine ford’s service department. i will definitely recommend them to anyone.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Recalls Took my car in for a couple of recalls. Aaron was the service gentleman helping me. It was completely easy and smooth and was done within a day. They put me in a very nice rental car which made it all the easier. Aaron kept me updated through the day.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Warranty issue with my truck Fixed immediately. Jody did a great job for me. I had no appointment but she remembered me and sought me out when I came in. I didn’t expect my truck back for days, but she and the team got it back within 12 hours
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Ford F-150 Scheduled Oil Change Service Pete Roshell was excellent on customer service! Very attentive and super nice to talk to and made the whole process super easy and even went above and beyond to Give me status updates on my scheduled oil change! Super friendly and a great experience!!! Thanks again, Pete!!
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager.
Great Service! Thank You Alfredo! Super nice guy! Very calm, cool and professional! Very good experience. I will be back. Alfredo kept me up to date every step of the way!
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Aaron is great Aaron is the best when it comes to servicing your vehicle He goes above and beyond to to make sure you are satisfied with the service Grapevine Ford Provides
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Great service Highly recommend their service. Very fast and convenient. I have been going here for years to get my mustang serviced and never had any issues to speak of
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Engine light on The vehicle is having trouble keeping power, you have to shut the door several times or go under the hood and mess with the wires going to the battery
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Recall Brian was a fantastic service provider and Uriel was very kind in making sure I was being waited on. When I arrived another gentleman that was not Brian helped me get checked in and was very condescending. I needed extra work done on my car, but by the way he was treating me I didn’t want to get anything done there. (He kind of looks like Jon from Jon and Kate 8) This guy was rude to Uriel, didn’t listen to me when I told him my car was supposed to be there a few days, and acted like I was some dumb chick that doesn’t... read more
Business response:
Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager.
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,614 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.