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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,614 reviews
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Jamie R's profile image
Jamie R 
6 years ago

Ford Raptor 2019 Great service, very friendly staff. Pete was my service consultant. He was very knowledgeable about my raptor and recommended what services I would need at each time. Super nice guy! Would recommend to anyone. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Steven W.'s profile image
Steven W. 
6 years ago

Awesome service!! Alfredo does an amazing job. Everyone is so friendly and the facility is very clean. Wish I would have purchased my vehicle here instead of the dealership I bought my car from. Highly recommend. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Nick S's profile image
Nick S 
6 years ago

Excellent service! Excellent service. They took care of my oil changed and i was on my way. I would definitely recommend this place to anyone that needs a car. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Stu and Sue's profile image
Stu and Sue 
6 years ago

Looking for anew used CRV Worked with Telly and Austin at Grapevine Ford. After shopping at another dealership we came back because of the good people at this location. Highly recommend them to others. Very friendly staff 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Don N's profile image
Don N 
6 years ago

Definitely new and improved service center A great service experience. My service advisor Jason was professional and knowledgeable and didn’t try to sell me services I didn’t need. I took my 2011 Mustang in for an oil change and tire rotation. I scheduled the appointment on line because I also decided I wanted to have the fuel injection service and the driver’s seat heat didn’t work. Jason advised if I wasn’t experiencing any engine hesitation or other issues associated with dirty injectors I didn’t need the service. A total... read more

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager. 

Mirna Smith's profile image
Mirna Smith 
6 years ago

Mirna Smith Great experience from the minute I pulled into the service department the reception list was very polite, My advisor was extremely knowledgeable. Great results in the work done very fast. 

Business response:

Thank you for letting us service your vehicle Mirna. Please keep us in mind for all your service needs. Venny Diaz, Service Manager. 

Leslie's profile image
Leslie 
6 years ago

Leonardo Lincoln Miguel always takes great care of my car. I never have any worries! He lets me know what he is doing and why before they begin. Thank you Miguel! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

D. Alexander's profile image
D. Alexander 
6 years ago

‘13 Ford F-150 Service Pete Roshell met me for my scheduled Ford F-150 service. Outstanding customer service and attention! Thanks Pete! I’ll be back, again! I highly recommend Pete and Ford! 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

SRocket's profile image
SRocket 
6 years ago

Service Department Great service. They care about the customer. I was kept informed of the status of my vehicle all the way. Even the coffee was good. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,614 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.