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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
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Kubotaboyz's profile image
Kubotaboyz 
5 years ago

Outstanding Customer Service Have been looking for the right time and deal to come along. Dawn was friendly but determined to find the “right” Superduty truck. She would not give up and along with her team members put the deal together. Most impressive was that the team at Grapevine Ford listened to my needs and concerns. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Frank's profile image
Frank 
5 years ago

Easy and straight forward Brian took good care of us and got us in a vehicle that met our needs and budget. This is the second time I've got a vehicle from grapevine Ford and they continue to maintain a professional experience with a family atmosphere. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

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Michael 
5 years ago

please take experience Had a good experience, sales team made the process pleasant. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

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F-150 
5 years ago

Great experience Made an appt to see a truck. When we got there it was already pulled around front and our salesman Carver met us. Carver took us for a test drive and was knowledgeable going over systems. The entire process was professional and an easy transaction. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

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Paula mcdonald 
5 years ago

I do not understand this space.i don't have a titl Was a very good experience especially since it's been a while since I bought a vehicle. The sales agent was most obliging and worked in a timely manner. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

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Susan 
5 years ago

Great Experience I went to Grapevine Ford, Lincoln initially to test drive a Corsair and Nautilus and ended up leasing the Nautilus. Michael Massey was a very good sales person with lots of patience while I made up my mind. Joe in finance was great also. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Lincoln customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

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Patti M 
5 years ago

Great Overall Experience Great experience overall working with Hayden at Grapevine Ford! He is young and vivacious and learning the business. We very very happy with his customer service and really with all aspects of the purchase. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

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Mustang Lady! 
5 years ago

Grapevine Ford - WILL NEVER GO ANYWHERE ELSE AGAIN I bought my vehicle at Grapevine Ford several years ago and it went smoothly, but my review is regarding the SERVICE DEPT. I have had MANY cars since I bought my first many years ago (although I remain 29 yrs old), and Grapevine Ford Service is by FAR the best I have ever been to (not just as to Ford or even limited to DFW area). The service I have received for several years has beaten every Auto Dealership Service Department in almost every way. SINGLE WOMEN - you will NOT ... read more

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

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Glenn C 
5 years ago

Great Customer Experience! I shopped around extensively and Grapevine Ford not only offered the best pricing they truly listened to my needs, provided options, and made sure my experience was the best. It's nice to find dealership that truly values their customers. They have earned my business and future business. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.