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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,690 reviews
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Steven W.'s profile image
Steven W. 
6 years ago

Awesome service!! Alfredo does an amazing job. Everyone is so friendly and the facility is very clean. Wish I would have purchased my vehicle here instead of the dealership I bought my car from. Highly recommend. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Terry Mooney's profile image
Terry Mooney 
6 years ago

Excellent Experience!! A great buying experience. Charlie Emmons was patient and very professional on the select of my new vehicle. Blaine was outstanding and Cameron made it happen in the finance department. Thank you all!! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Don N's profile image
Don N 
6 years ago

Definitely new and improved service center A great service experience. My service advisor Jason was professional and knowledgeable and didn’t try to sell me services I didn’t need. I took my 2011 Mustang in for an oil change and tire rotation. I scheduled the appointment on line because I also decided I wanted to have the fuel injection service and the driver’s seat heat didn’t work. Jason advised if I wasn’t experiencing any engine hesitation or other issues associated with dirty injectors I didn’t need the service. A total... read more

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager. 

Stu and Sue's profile image
Stu and Sue 
6 years ago

Looking for anew used CRV Worked with Telly and Austin at Grapevine Ford. After shopping at another dealership we came back because of the good people at this location. Highly recommend them to others. Very friendly staff 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Nick S's profile image
Nick S 
6 years ago

Excellent service! Excellent service. They took care of my oil changed and i was on my way. I would definitely recommend this place to anyone that needs a car. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Slade's profile image
Slade 
6 years ago

Lincoln Navigator Black Label Sandy and Carl made the buying process a breeze. I was very pleased with the no hassle discussion handling my purchase decision. Wish all my car buying experiences would have been as smooth. 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Leslie's profile image
Leslie 
6 years ago

Leonardo Lincoln Miguel always takes great care of my car. I never have any worries! He lets me know what he is doing and why before they begin. Thank you Miguel! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

SRocket's profile image
SRocket 
6 years ago

Service Department Great service. They care about the customer. I was kept informed of the status of my vehicle all the way. Even the coffee was good. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Zane's profile image
Zane 
6 years ago

Service Service dept was great. People went out of there way to make you feel like your vehicle is top priority. Unbelievable service. I would recommend to anyone. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,690 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.