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Grapevine Lincoln
- Car Dealers
- Grapevine, TX
About this business
Location details
801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Great service Laura was great, love the sitting area to work and cafe was excellent. Completed work within time they said and gave me recommendations for the future
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Great customer service Everyone was very friendly and nice. We had a really great experience. Bought a used car and it was exactly as described on the internet. I will shop here again. Thanks!
Business response:
Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else.- Juan Cruz, Customer Loyalty Director
Great and quick service I will recommend them to anyone. My service advisor Peter was great and knowledgeable. Peter kept me posted on every step of my vehicle repairs.
Business response:
Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else.- Venny Diaz, Service Manager.
Zaktek Application I leased my car from Grapevine Ford in 2017. I have had great service from them. This appointment was for Zaktec application. They changed my oil and rotated my tires, also. Very pleased customer!!
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
PCM recall and service - Great experience! Great experience with recall and computer reflash on my F-150. They were honest and very helpful, and I was in and out same day. Bob Leininger helped me out.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager.
Jeremy Had a great experience. Advisor was very professional and respectful. Definitely my dealership I will always take my cars to. Great job!! And my car was a little dirty and it was washed for me. Nice touch at the end of my visit.
Business response:
I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager.
Decent trip I went in to Lincoln on a Saturday morning to get a nail removed from my tire and have it fixed. Once I got to the service center, I found there was only one service associate for the entire bay. I waited for a bit until he was done with his current customer. After not seeing anyone, I walked back out to my car to see him surveying my tire and writing notes. When I approached him and started talking, he seemed very impersonal. Not really looking up or at me in the eye. I figured since he was by himself, maybe he ... read more
Business response:
We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry to hear about your experience. The entire team here at Grapevine Lincoln always wants every customer to be confident in their repairs, and we are very sorry for this incident. We would love to see what we can do to earn back your trust. Please contact me, Juan Cruz, Customer Loyalty Director, at (817)481-3531 or email at loyaltydirector@grapevineford.com.
Satisfied customer!! Ana is new to me, but she really did an excellent job. I admit I am not the easiest to please but she did a great job! Give the girl a raise!!!
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
New car buy. When i came into buy a new ranger they had a Lifted one i was thinking i would like to have. But after driving it home i was unhappy with the truck being lifted making it more of a truck then i needed. Grapevine Ford has a awesome love it or leave it. I was able to come in the following day with the truck under there 72 hr and 300 or less miles love it or leave it and bring the truck back. I was even much happier when they was able to find a replacement one like i wanted with no lift kit installed.
Business response:
I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director
Frequently asked questions about Grapevine Lincoln
How is Grapevine Lincoln rated?
Grapevine Lincoln has a 4.6 star rating with 3,614 reviews.
When is Grapevine Lincoln open?
Grapevine Lincoln is open now. It will close at 8:00 p.m.