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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,688 reviews
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Jeremy Mccutcheon's profile image
Jeremy Mccutcheon 
6 years ago

Jeremy Had a great experience. Advisor was very professional and respectful. Definitely my dealership I will always take my cars to. Great job!! And my car was a little dirty and it was washed for me. Nice touch at the end of my visit. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Mary Wood's profile image
Mary Wood 
6 years ago

Satisfied customer!! Ana is new to me, but she really did an excellent job. I admit I am not the easiest to please but she did a great job! Give the girl a raise!!! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Timbo Duncan's profile image
Timbo Duncan 
6 years ago

Great Service! Thank You Alfredo! Super nice guy! Very calm, cool and professional! Very good experience. I will be back. Alfredo kept me up to date every step of the way! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Dean's profile image
Dean 
6 years ago

Incredible service I had a very unfortunate (and expensive) repair, but the service manager was extremely helpful and empathetic with my situation. he did everything he could to discount the repair and it helped soften the blow. I am extremely impressed with the level of professionalism @ grapevine ford’s service department. i will definitely recommend them to anyone. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Amir Khalil's profile image
Amir Khalil 
6 years ago

Aaron is great Aaron is the best when it comes to servicing your vehicle He goes above and beyond to to make sure you are satisfied with the service Grapevine Ford Provides 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Alejandro Pacheco Flores's profile image
Alejandro Pacheco Flores 
6 years ago

Recalls Took my car in for a couple of recalls. Aaron was the service gentleman helping me. It was completely easy and smooth and was done within a day. They put me in a very nice rental car which made it all the easier. Aaron kept me updated through the day. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Eric B's profile image
Eric B 
6 years ago

Ford F-150 Scheduled Oil Change Service Pete Roshell was excellent on customer service! Very attentive and super nice to talk to and made the whole process super easy and even went above and beyond to Give me status updates on my scheduled oil change! Super friendly and a great experience!!! Thanks again, Pete!! 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

Andrew Mittag's profile image
Andrew Mittag 
6 years ago

Warranty issue with my truck Fixed immediately. Jody did a great job for me. I had no appointment but she remembered me and sought me out when I came in. I didn’t expect my truck back for days, but she and the team got it back within 12 hours 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Cowboys fan 4 lyfe's profile image
Cowboys fan 4 lyfe 
6 years ago

Great service Highly recommend their service. Very fast and convenient. I have been going here for years to get my mustang serviced and never had any issues to speak of 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,688 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.