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Green Imaging
- Healthcare
- Huston, Tx
About this business
Location details
3139 W Holcombe Blvd A104, Huston, Tx, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The technicians were great. The actual screenings were done well. The problem was I signed in and my name was never called. After an hour I asked the front workers why I had not been called; the waiting room had filled, cleared, and refilled at least twice. Nobody noticed I was still waiting. One woman at the desk remembered me signing in because I had asked if I was in the right place. (This was after another worker commented maybe I didn’t sign jn correctly.). The others working in the front desk began arguing over who had... read more
Business response:
Ms. McCoy, thank you for sharing your experience, and we will be reaching for the facility to understand how this happened. I am sorry for your experience as this is not the typical Green Imaging experience. Your experience in the facility should be effortless and quick, and we are now on the case. Thanks again for sharing this experience so that we can remedy it for future patients.
I feel like my mammogram technician last year was more thorough.
Business response:
This is Dr. Dickerson. Please message me your email address on our referral messaging system and I will send an image that shows the quality was actually a bit better this year. I am sorry you did not feel as well cared for, we will pass that along to the facility.
No y no se cual es el problema
The experience was not good because I have not been able to take the test yet. I have worn the minimum twice and they have left me without doing the test.😡
Business response:
So sorry! This is a very specific exam that can only be performed on certain machines, with specific software, and with a radiologist who interprets them. We will get it right for you!
Amanda the concierge was AMAZING. She went the extra miles to try to get me an appointment as close to home as possible. She was so kind and courteous. She kept me posted everyday while searching. Due to my circumstances I felt she did an excellent job. I would love to have her as my concierge, ALL of the time if that were possible. I believe she is an excellent employee to have on your team . Thanks again Amanda .. words can’t fully express the excellent job you did! I think Amanda’s last name started with a K.
The location that I went to was running about 45 minutes behind when I got there, which they told me about and I was fine with. It ended up being an additional 50 minutes on top of the original 45 until I was seen and because of this I had to then cancel following appointments because I was not able to leave until 2:45 for my noon appointment
Business response:
Thank you for this feedback, and we will contact the facility to better understand how they are managing their schedule and the communication of their delays. We are sorry you experienced this, and we will be digging into this issue to help other patients avoid delays and unaligned communication. Thank you for letting us know.
Excellent 👍
The staff was very friendly The interior and exterior of the building were nice The examination went great. And because I had an appointment I didn’t have to wait long at all It was my first visit and it was enjoyable and memorable
Business response:
Hi, Jose. We appreciate the kind words and are glad we could provide you with a positive experience!
Everything was good 👍
Business response:
Hi, Zairy. We are thrilled to learn that you had a positive experience with us!
Frequently asked questions about Green Imaging
How is Green Imaging rated?
Green Imaging has a 4.8 star rating with 3,296 reviews.
When is Green Imaging open?
Green Imaging is open now. It will close at 5:00 p.m.