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Green Imaging
- Healthcare
- Huston, Tx
About this business
Location details
3139 W Holcombe Blvd A104, Huston, Tx, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Prioritize the clients needs Direct contact so communication is clear not via text
Was given one appt by Laytoya only to have it changed by 90 minutes. If the appointment is changed a new text should be sent. This is the second time it has happened with may appointment there. Understand we are all busy but communication is key. We are CHANGING your appt time by 90 mins is far different than just a confirmation. The people doing the actual procedures were very nice thorough and professional.
Business response:
I am sorry to hear of your experience, and I am trying to research the details and where/how communication broke down. Thank you for alerting us to this issue so that we can fix the communication problem.
Please refund our money.
Business response:
Mr. Huffman, I am sorry to learn of this experience through your note to us yesterday. I am in the process of researching your experience with Green Imaging and the facility. Additionally, I had several exchanges with your plan representative yesterday to gather more facts. I will come back to you once I have pieced everything together. I apologize for your frustration, and we will take responsibility where we have caused issues.
Wonderful and very professional
Was very kind and professional
Business response:
Hi, Elizabeth. Thanks for taking the time to share your positive experience. We truly appreciate it!
I attended for my schedule appointment on Saturday 4/30 / 2022 at 1:00 pm in Kissimmee. However, to my surprise, the appointment was cancelled without notifying me,and I found that very unprofessional and need investigation from the management.
Worst experience ever !! Took from 4/15 to 4/27 to get scheduled. Was supposed to have blood work done order never sent .Contacted them myself never heard back from them.
Staff was great. I was the very first to get an MRI on this machine but there was an issue. I waited 45 minutes for a CD to be made but they couldn’t move over the images from the machine to do it. They told me to come back another day to get it. Well, that’s an hour and a half wasted list plus $10 in tolls and $15 in gas. It was their issue. They should send me the CD via FedEx not make me lose time and money coming back to get it.
The man who did my MRI was fantastic. Totally professional and made me feel so comfortable. I wasn't nervous at all. He explained everything throughly and made sure I was very comfortable. The girl at the front was very nice as well and explained that I would have to go back for the other MRI on another day. Asked me what day was best for me and explained everything. Made me feel very comfortable.
Business response:
Hi, Debby. Thanks for taking the time to share your positive experience. We truly appreciate it!
Frequently asked questions about Green Imaging
How is Green Imaging rated?
Green Imaging has a 4.8 star rating with 3,296 reviews.
When is Green Imaging open?
Green Imaging is open now. It will close at 5:00 p.m.