This profile has been claimed by the business owner or representative.
Green Imaging
- Healthcare
- Huston, Tx
About this business
Location details
3139 W Holcombe Blvd A104, Huston, Tx, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was a much smoother experience than the last time because it was a different facility.
Amanda went above and beyond to schedule my appointment. I had to change the date and time and she was more than glad to help. Customer service is rare these days and we really appreciate everything.
Business response:
Hi, Melody. Thanks for taking the time to share your positive experience. We truly appreciate it!
We arrived at Simonmed 15 minutes prior to the appointment time. I tried to check in online but couldn’t accessed Wi-Fi so I waited in line for almost 40 minutes just to check in. Than we had to fill out more paperwork and I had to email them my voucher. It took almost 3 hours before they did my exam which is extremely horrible especially when I have so much pain.
Business response:
Ms. Campbell, I am sorry to hear about this experience and your wait time. We will contact the clinic to understand how to avoid this in the future. I appreciate your feedback, and we are working resolving this situation.
My appointment was for 7:45 AM, according to the hospital, my appointment was for 8:15 (I drove 55 minutes to get to the facility.). 8:15 came and went. The clerk came out to inform me they were running 30-45 minutes LATE. I sat there, in a MASK the entire time. She claimed I was brought in at 7:45 to do my paperwork—the very paperwork that was done several days before while on my lunch hour. I get upset, because I am NOT a medical person, I spend very little time visiting doctors, not knowing what is going to happen nex... read more
I was sent to the wrong facility.
Business response:
Mr. Hajdasz, this is Green Imaging. I am researching your record to better understand how you were sent to the wrong facility. I apologize for this confusion, and I will get back to you with what I have learned. Please reach for us if we can help get you rescheduled or run this down on the phone. Feel free to phone or text 713-524-9190
Hassle free scheduling..much appreciated...
Very pleasant experience...pleasant. Atmosphere.
Awesome thanks for the attention, great 👌 team,facility very clean for sure will recommend this place to everyone 👍
The place is very clean 👌 and sanitized, staff are very friendly and I will recommend it to everyone 👍 I felt safe, very comfortable with the way this staff treated me .I give 100% ,if I need another mri for sure I will go back to this place awesome 👌 👏
Business response:
Hi, Marta. We appreciate the kind words and are glad we could provide you with a positive experience!
Frequently asked questions about Green Imaging
How is Green Imaging rated?
Green Imaging has a 4.8 star rating with 3,296 reviews.
When is Green Imaging open?
Green Imaging is closed now. It will open tomorrow at 8:00 a.m.