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Green Imaging
- Healthcare
- Huston, Tx
About this business
Location details
3139 W Holcombe Blvd A104, Huston, Tx, 77005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Joanna did a great job in locating a location to perform services.
Very disappointed. Even though the appointment team worked hard the result was that their mistake cost me a lost a week and a half. Initially I was told the procedure could be performed only one day a week with limited time availability, which did not work for me. After I refused they offered me an alternative appointment at higher price which I booked and paid for just to find out 2 hours before the appointment the provider canceled it because they could not perform that specific procedure. Very frustrating and unfair.
Business response:
Follow-up update on 11/29 Mr. Benim, I have been researching your situation, and it seems the primary issue stemmed from this exam being for a minor and the unique timing/scheduling needs for minors. It does not change the outcome nor your frustration, I am sure, but know that we are working to make sure we have more proactive communication with all parties on special requirements on exams for minors so that this does not happen again. Your experience is important to us, and thank you for sharing these details with us. Green... read more
Was not very happy with the technician. She was not nice. I told her it was my left side and she focus more on the right. I don't know her name because she didn't give it to me. I hope my results come back correctly because like I said she focus more on the wrong side.
Business response:
This is Dr. Dickerson, sorry you felt like the technician did not focus enough in the area about which you were concerned, but the tech has to get a complete set of images of every patient and there are more organs to show on the left than the right for the exam you had. Hope you feel better soon!
Very bad customer service
Business response:
Can you please pass along what happened so we can try to make it right? Apologies!
Terrible very long wait no COVID 19 precaution. Like a assembly line.
No radiologist on site ...substandard care I Was promised my report yesterday for my mammogram still waiting.....was just told my doctor has this .... it’s been now a week for since my test ....I am a breast cancer patient this is unacceptable ....also want my digital images and was told I would need to drive over and hour back to that facility to get them Again unacceptable
Was scheduled in wrong office and then appointment was cancelled last minute ... had to drive 1 hour and 15 minutes to get to center and there was NOT a radiologist on duty.... that is substandard care .... especially with my history of breast cancer ...only 12 months ago!!!! Beyond disheartening and feel like I can’t trust the results of this scan Chelsea was very nice and helpful but everything else was frustrating
Margo provided out standing assistance and was relentless in communicating with my Insurance company answering their questions literally for days and in the end getting the approval I needed from my insurance. Thank you Margo.
Business response:
Mike, thank you for taking the time to post your experience with Margo and Green Imaging. We appreciate the great review and 5-star rating!
Arrived at 12:45 for 1:00 appt. didn’t get called in until 2:30. After MRI waited another 30 min for the CD. Was there 2:45 for an MRI. Entirely too long.
Business response:
Mr. Bullock, I agree entirely. So sorry this happened! This has historically been an excellent facility, not sure what happened. I will contact them immediately and lodge a complaint. They should have at least offered you the option to reschedule. Thank you for the feedback.
Frequently asked questions about Green Imaging
How is Green Imaging rated?
Green Imaging has a 4.8 star rating with 3,296 reviews.
When is Green Imaging open?
Green Imaging is closed now. It will open tomorrow at 8:00 a.m.