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Greensboro Chrysler Dodge Jeep Ram
- Car Dealers
- Greensboro, NC
About this business
Location details
3710 W Wendover Ave, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I had a large screw in my tire. My Service Rep, Marcus, got my car in, determined the problem and had it repaired. When I purchased this Jeep, the finance guy offered me a "Platinum Tire and Wheel Warranty". I purchased it for $496.00;however, when I brought my car in with this problem, I was told what I purchased had nothing to do with tires and wheels! Someone had signed my name to a document. I tried many times to talk with the finance man but with no success! I would like to have more information on who forged my name on... read more
no communication, had an appointment to have Jeep looked at & it still took them a week to look at it
Brought our dodge van to have loose wiring fixed so we can hook up to motor vehicle for Inspection, since our mechanic couldn't fix was dealer . Try then told us we needed brakes and new tires to pass. We told them to just fix wire and our mechanics will do test. Brought back To our machanic and all we needed was 2 back tires. Not sure how They can lie about so bad and still be in business! Do not use them !!
Mechanic diagnosed my truck for timing chain seal and cover replacement and replaced crankshaft oil seal. My check engine light keeps coming on and off for code P0011 which is for Intake Camshaft Position timing - Over-Advanced (Bank 1). Why replace a different part to then result in another issue?
Horrible experience. I won't ever go back. I brought in a scat pack charger just for an oil chance. I got there and added on a diagnostic and they never did anything to my car. It was dropped off at 9 am appt. and i called them several times and left messages to check up on my car. They never contacted me and closed without talking to me. Had to pick my car up the next say with nothing done to it.
Made an appointment for 10:15, arrived at 10:00. They said it would take an hour for an oil change and state inspection. After sitting in the waiting area for over two hours I went back to the service desk and asked the supervisor why my car was not finished by now 12:30. She checked and my car was ready shortly thereafter (at no charge). When I got home I found that the two saved seat and mirror settings had been reset??? I probably won't return for future service.
Forced me to replace my windshield wipers, which were brand new and the service inspection guy said there was a streak literally drove back home put back on the original blades no streak pointed out to him that does not standard according to North Carolina inspection records
Had to use carpet cleaner to remove grease from carpet. Finger prints all over hood. This is a pristine vehicle. Very disappointed
My experience was terrible. Car was towed there on 1/2/24 and as of 1/13/24 they still had not looked at it. I had one update via text that was completely dismissive and gave no guidance. I had it towed by AAA to the Jeep Dealership in High Point and they fixed it immediately.
Frequently asked questions about Greensboro Chrysler Dodge Jeep Ram
How is Greensboro Chrysler Dodge Jeep Ram rated?
Greensboro Chrysler Dodge Jeep Ram has a 4.2 star rating with 5,468 reviews.
When is Greensboro Chrysler Dodge Jeep Ram open?
Greensboro Chrysler Dodge Jeep Ram is open now. It will close at 7:00 p.m.