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3710 W Wendover Ave, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
After 4 months, I still have not received the tags to the car. The dealership never sent the info to the DMV. After multiples calls daily for weeks the issue has still not been resolved. They have not returned calls when they say will, and transfer you all around the building to departments that have no way to handle your issue. Only to transfer you to someone else who cannot resolve your issue.
The worst experience I have had was when they overcharged me and did not use my warranty. It took a week to fix the problem, and there was a lot of miscommunication on their part, and no direct answer.
Terrible customer service. Probably won't ever return.
The service was HORRIBLE!!! They charged me over 2,000.00 to repair my vehicle and I had to wait week. The worst part about the whole experience is when I found out that a service they recommended (an additional 600.00) was covered under the warranty they refused to fix it. After I made an appointment and took off work because initially they said they were going fix it. They went to find some wording the says the car was not covered he but in Canada. I'll never go to the Dodge Dealership in Greensboro again nor will I ever b... read more
Asked to inspect right rear tire for losing pressure. Nothing was found. It went flat the next day. Visit lasted 3 hours due to computer problems.
The air bag needs servicing not hapoy with that only had that car for 6 mths already waiting for it to be done.
I felt as if the service center took full advantage. I recommend that customers avoid this dealership and service center.
Terrible and rude customer service. Mistreated my vehicle and charged me for a service they did not do and another mechanic confirmed and had to fix. One male staff got loud and aggressive in my face. I felt very unsafe here.
A part was broken on the truck during repair and no one told us until we had to take it back because the air wasn't working.
Greensboro Chrysler Dodge Jeep Ram has a 4.2 star rating with 5,354 reviews.
Greensboro Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.