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2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
Fair We were not told the ice maker was broken. Would of been nice to know b4 we went out for the evening. We Could of bought ice when we we were out!! Toilet tissue holder was also broken. Breakfast grab n go for what you pay is so so. The room view of the mts was beautiful...as was the bed. Room was very clean
Business response:
Dear Douglass, Thank you for sharing your experience! We're glad you enjoyed the beautiful mountain view and the cleanliness of your room. We apologize for the inconvenience with the ice maker and toilet tissue holder. Your feedback will help us improve. We appreciate your thoughts on the grab-and-go breakfast and will consider ways to enhance the experience. We hope to welcome you back for an even better stay in the future! Sincerely, GreenTree Inn Sedona Management
Nicht ganz zufriedenstellend! Schimmel in der Dusche. Lauter Kühlschrank stört die ganze Nacht. Matratzen waren durchgelegen. Unsere Buchungen waren von Booking Com angeblich falsch an das Hotel übertragen worden, sodass uns zunächst nur jeweils zwei Zimmer mit einem Bett angeboten wurden! Nach Vorlage der Buchungsbestätigung mit Doppelbetten, wurde der Fehler behoben!
Business response:
Dear Bernd, We sincerely apologize for the issues you encountered during your stay. Cleanliness and comfort are top priorities, and we will address the mold and mattress concerns immediately. We also regret the inconvenience with your booking and the noisy fridge. We appreciate your patience and are glad the room issue was resolved. Your feedback helps us improve, and we hope to provide a much better experience in the future. Sincerely, GreenTree Inn Sedona Management
It was okay. We were locked out of the room for about 40 minutes, the staff did help but I wish the situation has more urgency. The parking wasn’t the best. The coffee machine in room 128 did not work. The overall property was nice and the room was clean and comfortable.
Business response:
Dear Lizbeht, Thank you for your feedback. We're glad you found the property nice and your room clean and comfortable. We sincerely apologize for the delay in resolving the lock issue and for any inconvenience with parking and the in-room coffee machine. Your comments help us improve, and we will address these concerns with our team. We appreciate your stay and hope to provide a better experience. Safe travels! Sincerely, GreenTree Inn Sedona Management
Disappointing TV channels and movies were very limited, and breakfast was just grab and go. The stay was more expensive than it was worth. Modern style furnishings.
Business response:
Dear Bina, Thank you for your feedback. We're happy to hear you appreciated the modern style of the furnishings. We apologize for the limitations you experienced with the TV channels and movies, as well as the breakfast offerings. We strive to provide a more comprehensive breakfast experience and will review the options available. We understand that the value of your stay is an important factor, and we’ll work to ensure that guests receive a better experience that reflects the price. We appreciate your comments and hope to o... read more
Poor
Average The price is too high for the room Good size space of the room
Business response:
Dear Hiren, Thank you for your feedback! We're glad you found the room to be a good size. We understand that value is important, and we strive to offer competitive pricing based on the amenities and location. We appreciate your input and will consider it as we work to improve the overall experience for our guests. We hope to have the opportunity to welcome you again in the future. Sincerely, GreenTree Inn Sedona Management
Poor Old facility and poor breakfast. Close to Safeway and Whole Foods.
Business response:
Dear Chang, Thank you for sharing your thoughts. We're glad you found the location convenient with Safeway and Whole Foods nearby. We apologize that our facility and breakfast did not meet your expectations. Your feedback is valuable to us, and we'll use it to make improvements for future guests. We hope you'll consider staying with us again. Sincerely, GreenTree Inn Sedona Management
Ultra-budget older motel. One night was enough for me.
GreenTree Inn Sedona has a 4.1 star rating with 4,666 reviews.
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.