This profile has been claimed by the business owner or representative.
GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor
it was okay. breakfast was not good. not fresh small bathroom tight beds too soft nice pool and jacuzzi
Business response:
Dear Guest, We appreciate the time you took to leave us a detailed review. We apologize for not meeting your expectations about the guest room. We value your feedback and will make sure to improve. Again, sorry, our breakfast is a limited continental breakfast and is not intended to be a hot meal. We look forward to having you back soon and hope to delight you with a superior experience during your next trip to the area. Thank You, GreenTree Inn Sedona Management
Fair
Disappointing
Poor
good location. but this is a motel with a good coat of paint. prices are nuts in Sedona which weirdly makes this a barga the walls are thin. can hear other rooms TVs dogs barking and road noise location
Business response:
Dear Kevin, Thank you for taking the time to write feedback for our business. I am glad you liked our ideal Sedona location. I wish you had shared your noise concerns with our staff; they would have attempted to resolve the problem so that you could have a quiet and comfortable stay. We would love to host you again on your next visit to Sedona. Thank You, GreenTree Inn Sedona Management
Ok for one night stay. Not worth the price. Incovenient location. Staff was rude and seemed not interested in helping out when checking in and out. There was also sketchy people near us. We saw cockroaches outside. Free parking and big beds
Business response:
Dear Jessica, We are disappointed to learn that your stay with us was not up to par. I'm disappointed that you didn't enjoy our hotel's location.We apologize for the trouble you faced with the front desk personnel during your stay. This is highly unusual, and I will make sure to discuss the matter with our staff. We take your feedback seriously and are working to improve our product and services, so thank you again for your guest review. Thank You, GreenTree Inn Sedona Management
Very Poor The room was super noisy. The heater made a loud awful noise every time it came on and when the upstairs people came in the stomped on the floor for a few hours before going to bed. The bed was lumpy and uncomfortable. It was the worst nights sleep ever! The location
Business response:
Dear Stacey, We are sorry to hear that several things during your stay did not meet your expectations. We are glad that you enjoyed our convenient location. I want to apologize for any noise you experienced during your stay. Our guests normally find our hotel to be nice and quiet. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We hope you will give us another chance to show you an improved level of tranquility. Thank You, GreenTree Inn Sedona Managemen... read more
Wonderful buffet breakfast...poor selection location, room design, cleanliness, staff!
Business response:
Dear Karen, We are always pleased to receive feedback from our guests in relation to their stays with us at GreenTree Inn Sedona, and we are delighted with your perfect score rating and comments - thank you very much. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. We apologize for our limited breakfast menu and will definitely work on making it better. Thank You, GreenTree Inn Sedona Management
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,667 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.