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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok place to stay Not happy, we did not get a decent nights sleep as the neighbors walked like elephants late at night and 5.30am. Did not get a decent nights sleep the 3 nights we were there. No hot water in the shower at 5am. Good breakfast, friendly staff, comfortable beds.
Business response:
Dear Kris, I'm sorry to hear about the disturbances and inconveniences you experienced during your stay. Quality sleep is crucial for a positive guest experience, and it's disappointing to hear about the noise disruptions from neighbors and the issue with hot water in the shower. I recommend bringing these concerns to the attention of the hotel's management or front desk. They may be able to address the noise issues, possibly by talking to the neighbors or suggesting solutions, and investigate the hot water situation to ens... read more
Don't consider this hotel at all! This is the worst hotel I had stayed. 1. Noise. The noise from upstairs was like earthquake!!! 2. WiFi. Even through the hotel offered free WiFi, the speed was too slow to use. 3. Breakfast. The hotel offered the worst breakfast I had ever seen. 4. The room key didn't work well so we had to returned to the front desk to fix it. Location is good
Business response:
Dear Jing, I'm sorry to hear about your disappointing experience at the hotel. Your feedback is important, and I apologize for the issues you encountered, including the noise disturbance, slow WiFi, unsatisfactory breakfast, and difficulty with the room key. This falls short of the standards we strive to maintain. Please know that your concerns will be shared with the management team to address and rectify the issues you've mentioned. If there's anything specific you would like to discuss or if there are ways we can make am... read more
Fair
Fair
It was alright and the staff was nice and welcoming. Wasn’t as clean or updated as I thought it would be. The walls/floors are thin and you can literally hear other people talking/ laughing/ using the bathroom and snoring through the walls, as well as hear others stomping around if you stay on the bottom floor. The location
Don't expect too much One of the front desk was rude, no toothpaste available, bed size is smaller than queen, don't expect too much. Also hot water wasn't working Room itself is pretty clean and location was good
Business response:
Dear Armando, Thank you for sharing your feedback. We're pleased you found the room clean and enjoyed the convenient location. We apologize for any inconvenience you experienced with our front desk and amenities. Rest assured, we'll address these issues promptly to enhance our guests' experience. We appreciate your insights and hope to have the opportunity to welcome you back for an improved stay. Thank You, GreenTree Inn Sedona Management
Overpriced and mis advertised. Not much of a view. No private parking. Very limited tv channels. Great location.
Business response:
Dear Mike, We apologize for any disappointment you experienced during your stay. We appreciate your feedback and regret that the value may not have matched your expectations. We'll review our advertising to ensure accuracy and will work on addressing the areas of concern, such as parking and TV channel options. Despite this, we're glad to hear that you found our location appealing. Your input is valuable, and we hope to have another opportunity to provide you with an improved experience in the future. If there's anything sp... read more
Overpriced hotel with bad breakfast and facilities comparing to simiar hotels Some first floor rooms with “pool view” are below the ground. Location
Business response:
Dear Lana, We're sorry to hear that your experience did not meet your expectations. Your feedback is valuable, and we apologize for any disappointment regarding the value, breakfast quality, and facilities. We take your comments seriously and will use them to address and improve our offerings. If you give us another chance in the future, we're committed to making your stay more enjoyable. Thank you for sharing your thoughts, and safe travels. Thank You, GreenTree Inn Sedona Management
Fair Beds were very small, walls are very thin, rooms looked much nicer on line Staff was very friendly
Business response:
Dear Lauren, Thank you for sharing your experience. We're glad to hear that the staff was very friendly. However, we apologize if the beds were smaller than expected, the walls were thin, and the rooms didn't meet your expectations based on the online representation. Your feedback is important, and we will use it to address these issues and make improvements. If there's anything specific you'd like to share or if there are ways we can make your future stays more enjoyable, please feel free to let us know. We appreciate your... read more
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.