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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very Poor The room was super noisy. The heater made a loud awful noise every time it came on and when the upstairs people came in the stomped on the floor for a few hours before going to bed. The bed was lumpy and uncomfortable. It was the worst nights sleep ever! The location
Business response:
Dear Stacey, We are sorry to hear that several things during your stay did not meet your expectations. We are glad that you enjoyed our convenient location. I want to apologize for any noise you experienced during your stay. Our guests normally find our hotel to be nice and quiet. This is not at all the type of experience we aim to provide. Once again, we are sorry we did not meet your expectations. We hope you will give us another chance to show you an improved level of tranquility. Thank You, GreenTree Inn Sedona Managemen... read more
Wonderful buffet breakfast...poor selection location, room design, cleanliness, staff!
Business response:
Dear Karen, We are always pleased to receive feedback from our guests in relation to their stays with us at GreenTree Inn Sedona, and we are delighted with your perfect score rating and comments - thank you very much. We are glad that you enjoyed your stay and that our staff members were able to provide you with a warm and welcoming atmosphere. We apologize for our limited breakfast menu and will definitely work on making it better. Thank You, GreenTree Inn Sedona Management
Nice place to stay for traveling. Not a resort style place based on the website photos. We picked it based off of pictures from the website that made it look like a somewhat fancy Hotel but it was just a very clean Motel in our opinion. We booked for 3 nights but were disappointed when we saw that it was not what we thought it was going to be. We asked if we could just stay the 1 night so that we could find a BnB. The gal was a bit reluctant and seemed insulted that we called this place a nice motel. She said we would have t... read more
Business response:
Dear Paul, Thank you for the positive review of your stay at GreenTree Inn Sedona. We are so glad you enjoyed our delicious complimentary breakfast.Our staff takes full responsibility for providingguests with a clean and comfortable stay. However, It's great that your concern was addressed and fixed about the refund of 2 nights. We would love to have your company once again at GreenTree Inn Sedona. Thank You, GreenTree Inn Sedona Management
Poor
ok the checking process. also, I didn’t get my triple A discount even though I mentioned to the front desk a few times. the location
Business response:
Dear Jesus, We appreciate the time you took to leave such an excellent review of your experience staying with us. I am glad you liked our ideal Sedona location. However, I'm sorry that you've had a less-than-stellar experience with our customer service team. We pride ourselves on providing the best possible service; however, we are sorry we missed the mark this time. I'll ensure to investigate the issue about theTriple A discountwith our team. We always want our guests to have a memorable stay with us, so we hope to see you... read more
Disappointing
Terrible value for money.. 1) Room smelled of mold. 2) Bed sheet was dirty with stains and what looked like dried booger. 3) Terrible shower design. Very small bathroom. 4) Not enough parking spaces. 5) Very expensive for what it offers. Nothing likable about this hotel.
Disappointing
Fair
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.