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GreenTree Inn Sedona
- Hotels
- Sedona, AZ
About this business
Location details
2991 W State Rte 89A, Sedona, AZ, 86336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Acceptable but will try another hotel next time. I overpaid for this 2 star hotel. The price was much lower when I checked Booking.com again on the day I arrived. Breakfast room was very small and all the guests were on top of each other. One day, instead of orange juice I got infused water. That is ok but I wish I was notified. No coffee in the room, only camomile tea and decaf. The location and view were excellent. Breakfast was good. Staff were friendly.
Business response:
Dear Yordanka, We are so glad to see that you enjoyed your Sedona getaway. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.Our friendly and supportive staff works hard to keep the guest rooms clean, convenient, and comfortable.We apologize for the dissatisfaction you had with our pricing. We always want our guests to have a memorable stay with us, so we hope to see you again soon and earn a perfect score. Thank You, GreenTree Inn Sedona Management
I would not stay here again. I’ll pay more and stay at a nicer facility. This place is a very overpriced motel. And the breakfast was not desirable at all. First day, while there they didn’t replace any empty food, so first come first served. Terrible! I guess those with good reviews have a lower standard. Close to shopping and restaurants
Business response:
Dear Timothy, First and foremost, I would like to thank you for taking the time to give us your feedback on your stay with us at GreenTree Inn Sedona. Thanks for noting our great location--it is definitely something that sets our hotel apart from the competition.We are sorry to see you felt our rates were overpriced. Please know at we do our best to provide an affordable yet luxurious stay for our guests. Also, we apologize for our limited breakfast menu and will definitely work on making it better. We hope you will give us ... read more
brief. check through computer was awful clean
Business response:
Dear Guest, Thank you very much for making time to give us your detailed feedback. We are terribly sorry for any inconvenience you faced with our computer. Our goal at GreenTree Inn Sedona is to provide the best lodging experience in Sedona, and it looks like we failed to meet that mark. We hope to have the opportunity to host you again in the future. Thank You, GreenTree Inn Sedona Management
Disappointing We were disappointed that there were only 4 tables in the breakfast area and after waiting for 20 minutes or more we gave up and went to a restaurant for breakfast. The hotel appears to be experimenting with a virtual check-in and check-out which was not working well on our arrival. We much prefer to interact with a real person as opposed to this face on a screen. Room was basic but clean and bed was comfortable.
Business response:
Dear Gail, First and foremost, I would like to thank you for taking the time to give feedback on your stay with us at GreenTree Inn Sedona. Our team works hard to deliver clean rooms, offer exceptional customer service, and ensure our guests have a delightful stay. We apologize for the delay in the breakfast and check-in issue. We will indeed talk to our team and improve our services. Once again, we genuinely appreciate your feedback, and we hope to host you again very soon! Thank You, GreenTree Inn Sedona Management
Fair
disappointing stay I was awaken at night and very early in the morning by neighbors since walls are too thin. Hot tub was under renovation and they advise us to go next door but it doesnt have hot tub:-( Breakfast was good. Walls are paperthin within rooms.
Business response:
Dear Maxime, Thanks for taking the time to provide us with your valuable feedback. We apologize for our limited breakfast menu and will work on making it better.We are sorry that the noise from the neighborhood disturbed an excellent night’s sleep. I will share your feedback and make the necessary changes to prevent noise from entering the room. If you had notified our front desk, we would gladly move you to an alternative, quieter room. We assure you that we will improve our service the next time you stay with us. Thank Yo... read more
Poor
Poor
Disappointing
Frequently asked questions about GreenTree Inn Sedona
How is GreenTree Inn Sedona rated?
GreenTree Inn Sedona has a 4.1 star rating with 4,760 reviews.
When is GreenTree Inn Sedona open?
GreenTree Inn Sedona is open now. It will close tomorrow at 12:00 a.m.