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Grove Court, Beech Way, Woodbridge, Suffolk, ENG, IP12 4BW, United Kingdom
Get directionsI came for convalescence following surgery. It enabled me to regain strength and confidence ready to go home and look after myself. The staff were cheerful and willing - nothing seemed too much trouble for them - bells were answered quickly. Nights were quiet so I was able to sleep.
Excellent accommodation, facilities, set in well-maintained gardens with lots of flowers. Staff are very attentive, caring and quick to address any request for help, day or night. Meals are well cooked, attentively presented and with a balanced daily menu. Social activities programme. Strikes a nice balance with a variety of music, art, films, flower arranging, scrabble and coffee mornings.
Nurses and carers are excellent, friendly and very helpful. Food good in the dining room but not so good on a tray in rooms. Suppers are very bad - dried up lumps in the microwave. Stodge at 5.30 and nothing till 9 am. Difficult to coordinate pills as stipulated by doctors with food in mornings if on end of the line. Not enough fruit and salad.
Business response:
Thank you for your review. I am sorry that the room service meals did not meet your expectations. This is a matter I am reviewing with the catering team. I am pleased that you found the care and support you received of a high standard and hope that you have continued to recover on your return home.
Grove Court Care Home - Elizabeth Finn Homes has a 4.9 star rating with 117 reviews.
Grove Court Care Home - Elizabeth Finn Homes is open now. It is open 24/7.