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Grove Court, Beech Way, Woodbridge, Suffolk, ENG, IP12 4BW, United Kingdom
Get directionsI don't think it would be possible to give this care home a better review. The place has a really good feel from the moment you walk through the front door. Staff are always helpful and welcoming. They make a special effort to attend to the residents and their relatives' individual needs with particular attention to detail. They have made every possible effort to keep our family connected during the pandemic with regular Zoom meetings each week requiring a member of staff to assist my mother with the technology - an absolute... read more
Business response:
It has been our pleasure and privilege to care for your parents and get to know you and the family so well. This year has been a massive team effort and families are very much part of that and using new technologies and other ways of keeping in touch have been so key to making sure residents stay connected to family. Its been a learning curve for us all!
Dad has been a resident of Grove Court for more than a year now, having reached the point where he could no longer safely live alone after a number of years of carers going into his own house. It was a difficult decision all round, but the right one, and we count ourselves extremely fortunate that he was able to find a room in such a superb facility. The whole team have been absolutely excellent from the very first day and especially so during the current pandemic. I can't praise them highly enough for their friendly, profes... read more
Business response:
Having known your dad for several years when he was living at home I know what a big decision it was to move into residential care. I am so glad he has found Grove Court a comfortable and caring home where he can still exercise his independence with the benefit of the 24-hour support from a team who know him well.
The genuine loving care given to my parents and our family has been very special and has made a huge positive difference in difficult times. Thankful prayers for this dedicated team of hard workers, the clinical staff, the cleaners, the administrators, the maintenance team, hope I haven't left anyone out! Thank you!
Business response:
I'm so glad we have been able to help you through what I know is a very difficult time. Your good wishes for all of us are much appreciated.
My mother went into Grove Court three years ago aged 95. She is now very frail and on end of life care. The home is well managed, and communication between them and me has been good. The care has been very thorough, and with great respect shown to the resident’s individual needs and wishes. Since my mother has been very frail, I’ve seen staff being loving to her, which is a comfort to both of us. They have also been sensitive to me.
Business response:
Thank you for your kind words. I'm glad you feel supported through what has been the most difficult time. Working as a team our continued goal is to make your mother feel comfortable and respected for the remainder of her life.
My mum has been resident at Grove Court since September 2019, having managed to live alone with some limited care until the age of 97. After a serious illness and two major operations, Mum needed to move to a care home near our family home. We knew Grove Court well already as my mother-in-Law had lived there happily for the last 2 1/2 years of her life. From the moment that the manager met my mum for an assessment in the hospital, the care shown for my mum at every stage has been amazing. Mum has regained weight, eats well a... read more
Business response:
I am so glad that your mum settled into life at Grove Court so well. It is our pleasure and privilege to care for her and I am very grateful for the support you have given all the team during this most challenging of years. It's about teamwork and families are a big part of the team at Grove Court!
The standard of care at Grove Court are second to none and the manager and her entire staff have done an amazing job during this pandemic. It has not been easy I’m sure, but everything has been done to keep residents and staff as safe as possible. I can not recommend the home highly enough.
Business response:
The support of our wonderful families has been key through this challenging time as we strive to keep everyone safe and happy at Grove Court....it's a massive team effort and everyone is part of that as we get used to 'the new normal'.
My mother has been in Grove Court for a number of years and has always said that moving in, from living on her own, was the best decision she has made in her life. She is looked after so well by all the friendly professional staff. The exceptional level of care has been amplified through this awful Coronavirus pandemic which Grove Court has handled magnificently. I cannot praise all the staff highly enough. It is in tough exceptional circumstances that the best flourish. It is so reassuring to not have to worry about how my ... read more
Business response:
Thank you so much for your support. Our stable staff group means they know our residents needs and preferences really well and that has made adapting things to be safer easier than they could have been. We have worked as a team and families are very much part of the Gove Court Team!
I cannot speak too highly of the considerate, kind and professional attention that my mother has enjoyed during her time at Grove Court. All of the team from the general manager to all of the nursing, catering, cleaning and facilities staff have demonstrated kindness and courtesy and shown respect for my mother's dignity as well as her medical and personal needs. The facilities, grounds, rooms, lounges and dining areas are impeccable and of 5-star hotel standard and the food is so good that we have dined here ourselves sever... read more
Business response:
The team at Grove Court are so pleased that your Mum and the family feel cared for and supported. To see her so happily settled and enjoying her garden room and bird feeder visitors is a pleasure to us all.
I was only in Grove Court for a two-week break from the 15th of October and did not need any care. However, I dod stay in Grove Court two years ago after being ill with pneumonia and found the care/staff excellent. I was in there for a month at that time.
Business response:
We were pleased to welcome you back to Grove Court and very glad you found your stay enjoyable and relaxed, always here to support you in the future.
Grove Court Care Home - Elizabeth Finn Homes has a 4.9 star rating with 133 reviews.
Grove Court Care Home - Elizabeth Finn Homes is open now. It is open 24/7.